Dr Christine is so awesome. Took care of all my issues.

Had infection in my ear and throat! I was greeted with a friendly attitude ! The experience was better than my reguler doctor that's for sure! I would recommend this experience to everyone. The doctor was incredible!

I have been ill for 4 days. Fever, sore throat, cough and headache. Lost my voice this morning that is why I finally decided to come to UC. Walked in for appt. Waited approximately 45-50 minutes. When brought back to the room there was otoscope covers all over the floor along with other wrappers. Front desk staff and MA were  friendly. Only came to Mercy as it was the closest to my home and I was very ill. Provider told me to get Mucinex medicated drops to help my throat and voice. Really felt like a waste of time.

Did not pre-schedule appointment. Wait time in lobby was well over an hour, total time in clinic was 3 hours. Staff was wonderful, long wait was only downside.

Went to the Hamilton west location was told their imaging machine has been down for a month to go to the Bridgewater Falls location. Drive there, checked in around 9:45-10:00 One person in front of me in the lobby. Not sure how many in the back. Waited and waited. Got put in a room between 10:30-11:00. Waited another hour til after 12:00 before the NP came in. Got out around 12:45. I was there 2.5 hours. Entirely way too long with only a couple people in front of me. Almost walked out. Will never go there again. Oh and no expats were taken so I could have stayed at the Hamilton west if they had know what they were doing.

Easy online scheduling, quick check-in. Staff were great! There was a decent number of people in the waiting room, but they were efficient. They cared about why I was there and showed compassion. Definitely recommend then for your urgent care needs

I was very pleased with the care I received. Doctor Ross took time to listen to my concerns. Thank you very much.

At work smelled fumes head started bothering me went to urgent care was seen service was great got me in and out

I was able to book a spot the same morning & was glad that the office was staffed with an extremely capable. Dr. Lam. Everyone in the office was very friendly  & professional.  Dr. Lam couldn’t have been nicer.  He has a wonderful bedside manner.   I would trust him to handle any medical issue with expertise & compassion.

Had an abscess. The nurse and NP were very friendly. The NP was extremely knowledgeable and made me feel at ease. Highly recommend!