Mercy Urgent Care, South Asheville

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Wednesday, February 5 (EST)

Popular Clinic! Booked on Solv 14 times today

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Overview

What to know before you go

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Book an appointment at Mercy Urgent Care - South Asheville. Mercy Urgent Care is an urgent care center in Asheville, located at 1833 Hendersonville Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1833 Hendersonville Rd

Asheville, NC, 28803

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 6:00 pm

Mon

8:00 am - 6:00 pm

Tue

8:00 am - 6:00 pm

Wed

8:00 am - 6:00 pm

Closed now

Thu

8:00 am - 6:00 pm

Fri

8:00 am - 6:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.2

Quality of care

4.5

Bedside manner

4.6

Staff friendliness

4.6

Facility cleanliness

4.6

What patients are saying...

5.0

Everyone we encountered was wonderful and very attentive!

Oliver F.

Feb 3, 2025

Verified

5.0

Great service! Was seen at another urgent care prior to coming here. Nurse Miguel and the Doctor Kim were amazing! I felt as I was their priority and I didn’t feel rushed. They talked me through my discharge instructions and made sure I understood everything.

Duncan R.

Feb 3, 2025

Verified

5.0

Kimberly and Miguel were amazing! My husband and I were treated like humans and not like trash. We have had bad experience at Mission and were afraid to come in. They are both kind and welling to answer any questions we had for them! They were kind and full of humor. We had to wait a little while but we can both agree that the wait was worth it. 10/10 service!

Amy S.

Feb 2, 2025

Verified

2.0

Booked an appointment for 4 PM and wasn’t seen until 4:35. Was frequently reminded how understaffed the clinic was and it was very evident they were trying to get folks out as fast as possible. I was pretty sure I had an upper respiratory infection going there and left with the same amount of information. Was told to rest although I’ve been doing that for days and need to get back to work. Was not prescribed any medication to treat my illness - honestly could have gotten more empathy and guidance from Google without paying my $75 copay. Upon leaving, nearly stepped in a huge pile of vomit - I understand being understaffed, but please do not take on more than you are able to handle. *edited to note: I was not seeking antibiotics as noted in clinic response. I was looking for some sort of guidance or treatment plan on how to heal my respiratory infection from home (i.e. holistic information, over the counter meds, health education, etc). I am now having to see a second provider for follow up.

Chelsea D.

Feb 3, 2025

Verified

5.0

Miguel and Kim were amazing! They listened to my concerns and treated me with medicine. Miguel did a great job cleaning my ear! I'm glad I can hear again, he also gave good advice on how to keep my ear clean. 10/10 would recommend.

Billy B.

Feb 1, 2025

Verified

5.0

Excellent care and doctor was especially caring and competent!

Anna O.

Feb 1, 2025

Verified

5.0

Dr. Kimberly, Nurse Miguel were kind and great! They listened to my concerns and tested me. Came back with a diagnoses I was not expecting. Will definitely be back for any future illness.

Melanie W.

Feb 1, 2025

Verified

5.0

The P.A she was great ,she asked questions and she listened. she was empathetic and was about helping me get over my illness and that's what it's all about !

Michael R.

Feb 1, 2025

Verified

5.0

Had an appointment and had to wait 2 1/2 hours to be seen. Not happy! Probably not coming back....

Sayre B.

Jan 30, 2025

Verified

5.0

My experience at Mercy Urgent Care was great. I was seen quickly and treated with professionalism and compassion. Miguel and Kimberly were knowledgeable, helpful and thorough throughout my visit. I highly recommend this facility.

Leigh G.

Jan 29, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

3,583 patients have shared ratings for Mercy Urgent Care in Asheville on Solv. The average rating is 4.7 out of 5. That includes 4.2 for wait-time, 4.5 for quality of care, 4.6 for bedside manner, 4.6 for staff friendliness, and 4.6 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, South Asheville?

You can book a visit with Mercy Urgent Care directly through Solv.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, South Asheville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, South Asheville located?

Mercy Urgent Care is located at 1833 Hendersonville Rd in Asheville and serves patients throughout the area.

Is Mercy Urgent Care, South Asheville open on the weekends?

Yes. Mercy Urgent Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 6:00 pm.

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