Mercy Urgent Care, West Asheville

Closed until 8am

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Wednesday, February 5 (EST)

Popular Clinic! Booked on Solv 41 times today

Highlights

Overview

What to know before you go

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Book an appointment at Mercy Urgent Care - West Asheville. Mercy Urgent Care is an urgent care center in Asheville, located at 1201 Patton Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1201 Patton Ave

Asheville, NC, 28806

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 7:30 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Closed now

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 7:30 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

3.6

Quality of care

4.3

Bedside manner

4.4

Staff friendliness

4.4

Facility cleanliness

4.5

What patients are saying...

5.0

Mae was excellent check in person. Very professional, helpful and personable. Staff in back was professional and  knowledgeable. From the time I went in the front door till my visit was through, I was treated like I was their family member. Took care of my stopped up ears and sore throat.   Thank you!! Definitely would go back!

Gloria R.

Feb 3, 2025

Verified

3.0

I waited 3 hours and the pharmacy where my medication was called in to was closed for two days and when I tried to call the doctor again there was no answer

Tammy C.

Feb 2, 2025

Verified

5.0

Everyone I interacted with at Sisters of Mercy this Sunday morning was helpful and respectful, making the stress of a sick day visit much easier. Would definitely recommend.

Skye M.

Feb 2, 2025

Verified

5.0

Staff were polite and efficient. Facility was clean.

Dianne O.

Feb 1, 2025

Verified

3.0

Front desk had personality of a creek rock.  The gentleman was standing there alone when I arrived and he acted like he was under influence of something.  The woman was very unfriendly.  I was there for a pre employment drug screen and have recommended they no longer use this place due to wait and confusion.

Jeffery C.

Jan 31, 2025

Verified

5.0

Called at 5pm to make an appointment for constant cough. I was scheduled for a 6:20 appointment and was able to complete all papers online. Appointment went well with a physician assistant named Katie. She was very professional and knowledgeable She called me about an hour after I left the office with some results and instructions. Very helpful!!!

Nina G.

Jan 30, 2025

Verified

5.0

Was able to book an appt for the next morning. Got in and out very quickly. Staff and doctor were great, friendly and caring. Didn't feel like I was just a number.

Teresa C.

Jan 30, 2025

Verified

5.0

It took a little time but it was well Worth it. My doc was really  wonderful in her manner. And her thoroughness And clarity. I also appreciated the assistant who Took the vitals etc. she was warm and Welcoming.  The chest ex ray tech was efficient and clear and informative.  The whole experience, though not quick, was very positive.  I’m very grateful for Mercy urgent care.

Marvin G.

Jan 27, 2025

Verified

5.0

I had a very concerning bleeding issue that I had been dealing with for 3 days. I did not have an appointment. The receptionist was totally awesome .. She was extremely helpful and caring. She worked me in quickly. The nurse was supper friendly and helpful too.  The Dr came in quickly and answered my questions and sent in my antibiotics and report to my family Doctor. I was totally satisfied with my care from each phase of my visit. I would definitely refer your facility to other people needing care.  I would most definitely recommend this provider and this establishment.

Debra J.

Jan 27, 2025

Verified

4.0

My Problem was Not taken care of as I thought it would.  Urgent care should do better it’s still supposed to be a doctor’s office. Also the nurse they have to come in to check you is extremely rude. Made me feel less important and I’m disappointed.

Tamiya H.

Jan 27, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

7,585 patients have shared ratings for Mercy Urgent Care in Asheville on Solv. The average rating is 4.6 out of 5. That includes 3.6 for wait-time, 4.3 for quality of care, 4.4 for bedside manner, 4.4 for staff friendliness, and 4.5 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, West Asheville?

You can book a visit with Mercy Urgent Care directly through Solv.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, West Asheville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, West Asheville located?

Mercy Urgent Care is located at 1201 Patton Ave in Asheville and serves patients throughout the area.

Is Mercy Urgent Care, West Asheville open on the weekends?

Yes. Mercy Urgent Care is open on weekends including Saturday 8:00 am - 7:30 pm and Sunday 8:00 am - 7:30 pm.

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