Mercy Urgent Care, East Asheville

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Overview

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Book an appointment at Mercy Urgent Care - East Asheville. Mercy Urgent Care is an urgent care center in Asheville, located at 1272 Tunnel Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1272 Tunnel Rd

Asheville, NC, 28805

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 4:00 pm

Mon

8:00 am - 6:00 pm

Tue

8:00 am - 6:00 pm

Wed

8:00 am - 5:00 pm

Thu

Closed

Closed now

Fri

8:00 am - 6:00 pm

Sat

8:00 am - 6:00 pm

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.2

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.7

Facility cleanliness

4.7

What patients are saying...

5.0

I went in under the assumption I had pink eye due to my eyes tearing up frequently. The nurse practitioner was helpful and assured me it was more allergy related

John H.

Dec 22, 2025

Verified

4.0

Was able to book appointment same day for suspected stye/swelling in my eyelid. Experience was great except the waiting room smelled of urine and may not have been disinfected or deep cleaned recently. Staff was attentive and quick.

Christopher U.

Dec 20, 2025

Verified

5.0

Wonderful care. So appreciate their prompt care and knowledge. Got in right away

Gloria M.

Dec 16, 2025

Verified

5.0

Their diagnosis and treatment and the quality of care is what it should be - excellent.

Robin P.

Dec 16, 2025

Verified

5.0

Convenient to get an appointment. I was listened to and feel I was taken good care of.

Jeffrey R.

Dec 15, 2025

Verified

5.0

Nurse Practitioner was Great.  Did a wonderful job suturing my hand laceration. Was very friendly and professional through the whole procedure.

Glenn F.

Dec 14, 2025

Verified

5.0

Dr and MA were wonderful!! However front desk woman could be more friendly-

Vandora S.

Dec 14, 2025

Verified

5.0

All staff- Dr and MA was wonderful- front desk woman- could be alot more friendly-

Soleil S.

Dec 14, 2025

Verified

5.0

I’m very upset . They sent an rx in & the pharmacy was closed. I drove all the way back to urgent care since I couldn’t get thru on the phone & asked them to send it to a different pharmacy. I’ve been waiting at pharmacy for an hour an half & they still have not received rx . So fustrating.

Clarice P.

Dec 13, 2025

Verified

5.0

There were plenty of same day appointments available. I was in and out in an hour with a flu diagnosis.  They were very friendly and responsible in their treatment. I would highly recommend them.

Mark L.

Dec 12, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

5,048 patients have shared ratings for Mercy Urgent Care in Asheville on Solv. The average rating is 4.7 out of 5. That includes 4.2 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.7 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, East Asheville?

You can book a visit with Mercy Urgent Care directly through Solv.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, East Asheville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, East Asheville located?

Mercy Urgent Care is located at 1272 Tunnel Rd in Asheville and serves patients throughout the area.

Is Mercy Urgent Care, East Asheville open on the weekends?

Yes. Mercy Urgent Care is open on weekends including Saturday 8:00 am - 6:00 pm and Sunday 8:00 am - 4:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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