Mercy Urgent Care, West Asheville

Closed until 8am

Mercy Urgent Care - West Asheville Logo

Book a visit

Select a visit type

Choose a date and time

Popular Clinic! Booked on Solv 67 times today

Highlights

Overview

What to know before you go

Thank you for using our online reservation system. Due to...

Book an appointment at Mercy Urgent Care - West Asheville. Mercy Urgent Care is an urgent care center in Asheville, located at 1201 Patton Ave.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Mercy Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Mercy Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Mercy Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

1201 Patton Ave

Asheville, NC, 28806

Office hours

Eastern Standard Time (EST)

Sun

8:00 am - 6:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 5:00 pm

Thu

9:00 am - 5:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 7:30 pm

Closed now

Office photos

Clinic office (0)

Insurance and payments

Insurance

While Mercy Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
HMO
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$35

Camp physical

Self-pay:

$109-$249

School physicals

Sports physicals

Self-pay:

$25

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

3.7

Quality of care

4.4

Bedside manner

4.5

Staff friendliness

4.5

Facility cleanliness

4.6

What patients are saying...

5.0

Scheduling was easier than I expected. The quality of my care was excellent.

Cynthia R.

Dec 20, 2025

Verified

5.0

Fast and answered my questions. Love the staff. Would visit again

David H.

Dec 19, 2025

Verified

5.0

Mercy Urgent Care is my go to for acute health issues. I find them knowledgeable, efficient, and caring, and will continue to visit them when needed.

Stephen R.

Dec 19, 2025

Verified

5.0

All staff was  gracious.  My wait time was surprisingly short

Erica L M.

Dec 15, 2025

Verified

5.0

They run a tight ship. Admin and healthcare staff were empathetic and knew what they were talking about. Not the usual US healthcare garbage experience. Even the lobby was comfortable and welcoming, as opposed to the classic fluorescent light rat experiment cage one might expect. Probably the best urgent care facility I've ever been.

Benjamin B.

Dec 15, 2025

Verified

5.0

There were only a few cars in the parking lot. I had to wait over an 1 1/2 to get X-rays.  Then almost an hour after that I got to leave, finally.  I STILL DO NOT know the results.  I’ve always been pleased when I left except today.

Janice S.

Dec 13, 2025

Verified

5.0

Slipped and fell on icy grass!  I had fractured my heel in 2 places.  They got me in and out very quickly and professionally!

Ronald N S.

Dec 12, 2025

Verified

5.0

I was in and out in under an hour. Online check in was fast and easy. Staff were very friendly, quick, and knowledgeable. 10/10

Brooke H.

Dec 6, 2025

Verified

5.0

The scheduling was not hard. We had a little wait maybe 15 minutes. The med tech did very well and was considerate. The doctor was great. Did everything right. Figured out our problem promptly. Called in prescription immediately. Excellent care! Will use them in the future.

John H.

Dec 6, 2025

Verified

5.0

From scheduling, check in and visit, I was well pleased with the attentiveness and professionalism of all the staff. Everyone was pleasant and treated me with dignity and respect. It’s great to have such wonderful staff in our community at Mercy Urgent Care-West. Highly recommended

William P.

Dec 5, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Mercy Urgent Care in reviews?

8,393 patients have shared ratings for Mercy Urgent Care in Asheville on Solv. The average rating is 4.6 out of 5. That includes 3.7 for wait-time, 4.4 for quality of care, 4.5 for bedside manner, 4.5 for staff friendliness, and 4.6 for facility cleanliness. You can read all the individual patient reviews on Mercy Urgent Care's profile.

How do I make a booking at Mercy Urgent Care, West Asheville?

You can book a visit with Mercy Urgent Care directly through Solv.

What insurance does Mercy Urgent Care accept?

Mercy Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, HMO, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Mercy Urgent Care

Depending on insurance status and whether Mercy Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-100 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Mercy Urgent Care, West Asheville?

As an urgent care center, Mercy Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Mercy Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Mercy Urgent Care, West Asheville located?

Mercy Urgent Care is located at 1201 Patton Ave in Asheville and serves patients throughout the area.

Is Mercy Urgent Care, West Asheville open on the weekends?

Yes. Mercy Urgent Care is open on weekends including Saturday 8:00 am - 7:30 pm and Sunday 8:00 am - 6:00 pm.

Find in-person or video care now

See why 29 million people trust Solv.

Download on the App StoreGet it on Google Play

In the event of a medical emergency, dial 911 or visit your closest emergency room immediately.

The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

facebook
twitter
instagram
2025 © SolvHealth. All Rights Reserved