Awesome staff!!! Bright smiles happy office atmosphere easy in easy out thanks

Went in for burn and was seen immediately. Staff was very friendly and helpful. Dr. was very nice. Place was clean and I appreciate you all being in Weaverville.

Brought my daughter in with some odd symptoms and was immediately taken care of! We felt listened to and supported the whole time. Was impressed and won’t hesitate to return when needed.

Came in with a dental abscess of one of my wisdom teeth. Had to wait over an hour to be seen, even with a pre-booked appointment slot. The nurse was great and attentive but the doctor was very uncaring and unsympathetic. I was having severe pain and had tried everything at home prior coming into urgent care - Tylenol, Advil, Orajel around the clock, to no avail. I asked if there was anything else that could be done for the pain and the doctor said she had nothing to offer me. I was surprised that she even prescribed antibiotics for me. I felt like she was treating me like an addict. I am a nurse myself and I was not impressed with her lack of care. I’ll be questioning whether or not to return to this urgent care in the future. There’s too many options in WNC to settle for sub par treatment.

Had this upper respiratory thing. Walking in on Sunday and had quick and friendly service!

Very efficient and helpful staff. Thank you for such excellent care!

I knew I was getting worse so I scheduled an appointment online to be seen within an hour.  They were very busy with a critical patient but I was still seen, treated, and out the door within two hours.  Very clean establishment, friendly staff, so helpful.

Took an elderly relative in for a couple of problems and she was treated with friendliness and attentive care.  In-depth discussion of treatments was very helpful.

I came in with what I thought was a UTI. I had already filled out my forms on line so when I arrived all that was necessary was to prove my identity and insurance info. It was a very easy and straightforward process. The woman at the front desk was very nice. I next met Celina who took me back for vitals and a urine test. Again, very nice and capable.Finally I met Katie who performed the test and rendered the results. She was just great, very knowledgeable. The whole experience was A+ and I was in and out in about 45 minutes. I would definitely recommend Mercy Urgent Care.

The NP that seen me was the worst practitioner  I have ever  run across. I am not a doctor but I have been seen by quite a few.  She wanted to give me a CT scan to look for infection when all she had to do was look up my nose.  She didn’t feel my glands.  It was like talking to a rock.  She made me feel like a piece of crap.  I would never trust her with my care.