MultiCare Indigo Urgent Care, Federal Way

Open until 8pm

MultiCare Indigo Urgent Care - Federal Way Logo

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Monday, December 23 (PDT)

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

From COVID testing to minor fractures, Indigo has got you covered!

Ready to book, but don't see a convenient appointment time? No problem, walk-ins are always welcome.

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Book an appointment at MultiCare Indigo Urgent Care - Federal Way. MultiCare Indigo Urgent Care is an urgent care center in Federal Way, located at 31861 Gateway Center Blvd S.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, MultiCare Indigo Urgent Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At MultiCare Indigo Urgent Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets MultiCare Indigo Urgent Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

31861 Gateway Center Blvd S

Suite A

Federal Way, WA, 98003

Office hours

Pacific Daylight Time (PDT)

Sun

8:00 am - 8:00 pm

Mon

8:00 am - 8:00 pm

Open now

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

8:00 am - 8:00 pm

Virtual visit hours

Pacific Daylight Time (PDT)

Sun

7:45 am - 8:00 pm

Mon

7:45 am - 8:00 pm

Open now

Tue

7:45 am - 8:00 pm

Wed

7:45 am - 8:00 pm

Thu

7:45 am - 8:00 pm

Fri

7:45 am - 8:00 pm

Sat

7:45 am - 8:00 pm

Insurance and payments

Insurance

While MultiCare Indigo Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$250

Video visit

Self-pay:

$250

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Camp physical

Self-pay:

$250

School physicals

Self-pay:

$250

Sports physicals

Self-pay:

$250

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.4

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.8

Facility cleanliness

4.9

What patients are saying...

5.0

Staff did great but i was in the waiting room for like almost a hour

Kelly L.

Dec 19, 2024

Verified

5.0

Staff was very friendly and professional. I will frequent this facility for my future emergencies.

Marvin B.

Dec 18, 2024

Verified

5.0

Woke up this morning with puffy eye's and experienced some pain. I was a walk in patient so I was told the wait time was going to be about 30 min.

Eloy S.

Dec 16, 2024

Verified

5.0

Walked in and asked to be seen for a skin irritation on my face/eye, gave my I.D. & insurance, got checked in and seen, no problems, no questions, everyone was very nice and helpful. I was diagnosed with shingles, they prescribed me some antibiotics and sent me on my way. Woke up and my symptoms had worsened over night, so I schedule a virtual appointment. After speaking with the provider, it turns out my insurance is not accepted by your company and I was unable to proceed with virtual appointment. Called the location where I had been seen the previous day and asked why I was not informed my insurance would not be accepted before I was seen. They gave me a phone number to billing and told me to discuss it with them. Really hoping I will not be on the hook for a medical bill that I thought would be covered by insurance..

Tylor M.

Dec 15, 2024

Verified

5.0

Easy to schedule an appointment or be put on a waiting list!  Love this place!

Gail M.

Dec 16, 2024

Verified

5.0

What an absolute amazing experience from an unfortunate accident I had. The staff of all woman at this facility was exceptional from the front desk, N.A., imaging to the doctor; excellent! Great balance of personal attention to the professionalism! Only suggestion is to clone each staff member to facilitate more patients. 5 stars!!!

Frankee R.

Dec 12, 2024

Verified

5.0

Fast, conscientious care. Everyone from front desk check-in, to MAs, to ARNP were delightful and professional. Visit flowed seamlessly. My go-to place for urgent care.

Pauline D.

Dec 12, 2024

Verified

5.0

Tried to do a scheduled visit the night before but couldn’t find anything for the next day (all the scheduled visits must have been taken that day/evening for the next day), so I did a walk in as soon as the facility opened at 8am the next day, was the 4th person in line and was told the wait could take up to 1 1/2hrs before I would be seen.  That was fine with me.   The staff were really polite and friendly. While waiting to be seen I filled out all the pre requirement paperwork on my phone, which made it quite convenient. Also while I was waiting I heard them checking in other people and the staff were STILL polite and courteous to each person, even the difficult one. They never lost their temper or composure the entire time they were dealing with that person and even got that person taken care of so the difficult person was happy with the result. Was taken back to the exam room and saw the nurse, told her what was going on with me.  She was very initiative to what I was telling her.  She was very polite and friendly the entire time, even offered me something to drink while I was waiting for the Doctor. Saw the Doctor, and he was very polite, initiative, and friendly.  Listened to what I had to say, he made sure that he understood exactly what I was telling him and got me taken care of. All in all it wasn’t a bad experience or visit.  Was there for a little over a hour and a half from start to finish.

Krystal T.

Dec 12, 2024

Verified

4.0

I was sick with a really bad cough I had walking ammonia and a really bad cough sore throat runny nose and needed something for my cough and needed antibiotics

Cameron W.

Dec 11, 2024

Verified

5.0

The receptionist who checked me in was so helpful with all of my questions and emotions( I was in pain and quite emotional). She went above and beyond. The nurse/doctor I had also were fantastic. The second the doctor walked in the room she knew what my issue was and walked me through her reasonings and testing after she heard me out on my symptoms.

Danielle H.

Dec 11, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate MultiCare Indigo Urgent Care in reviews?

8,576 patients have shared ratings for MultiCare Indigo Urgent Care in Federal Way on Solv. The average rating is 4.8 out of 5. That includes 4.4 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.8 for staff friendliness, and 4.9 for facility cleanliness. You can read all the individual patient reviews on MultiCare Indigo Urgent Care’s profile.

How do I make a booking at MultiCare Indigo Urgent Care, Federal Way?

You can book a visit with MultiCare Indigo Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does MultiCare Indigo Urgent Care accept?

MultiCare Indigo Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at MultiCare Indigo Urgent Care

Depending on insurance status and whether MultiCare Indigo Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of MultiCare Indigo Urgent Care, Federal Way?

As an urgent care center, MultiCare Indigo Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, MultiCare Indigo Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is MultiCare Indigo Urgent Care, Federal Way located?

MultiCare Indigo Urgent Care is located at 31861 Gateway Center Blvd S in Federal Way and serves patients throughout the area.

Is MultiCare Indigo Urgent Care, Federal Way open on the weekends?

Yes. MultiCare Indigo Urgent Care is open on weekends including Saturday 8:00 am - 8:00 pm and Sunday 8:00 am - 8:00 pm.

Does MultiCare Indigo Urgent Care offer telemedicine?

Yes! MultiCare Indigo Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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