Found walk-in clinic online this morning. Got an appointment right away. Was taken back and triaged quickly. However, waited 45 minutes in the room for doctor. I honestly believe doctor didn’t know we were there due to the nurse going on break. Once doctor found us, everything went smoothly. Overall, decent experience for a first time and would return if and when needed.

Brought into a room at appt time but not Seen by provider until 50 mins past scheduled time. I understand it’s an estimate, but there still seemed to be lack of urgency.  Med tech taking vitals and information was defensive.  Asked same questions I was just required to submit via paperwork admission request.  Per my child, the patient, provider seemed to just want to get done with us. Asked my child if she wanted a  certain medication for her cough.  First, you are the provider.  That’s why we came here and paid $50.  Second, do you think a child knows what a particular medication is?  I am disappointed in the clinical care and service we received. I, myself, am a clinician and know all about the value of clinical care and customer service.

Was scheduled for an appt at 10:15. Wasn’t taken to a room until 11 and wasn’t seen for over half an hour after that. Spent about 10 minutes with the doctor or lead nurse practitioner and didn’t get out until noon. Really aggravating. Said they were understaffed.  Waited at least 90 minutes for 10 minutes of intervention .

I was told I couldn’t have an iv of fluids because they were reserved for more “critical” patients but then was recommended to go the ER. Urgent care isn’t critical, the ER is.

Went in as a walk-in and was shocked that my cover charge was $138 dollars and that an error had been made upon my last visit resulting in a $201 copay. I understand I need to review my United Health insurance/copay policy but the negligence was discouraging and the ‘can you afford that today’ statement from the woman at the front desk was a less than tasteful statement to make in front of a room full of other patients. My experience reeked of lack of awareness and professionalism at the front desk.  I also want to be gracious in understanding the staff has a lot of patients they’re dealing with. However, the woman who came in to give me my papers, didn't even close the door, rushed through the papers with me and walked out. I had to ask another woman to help go through everything with me just to confirm they were interested in me as a patient not just checking something off their to-do list.  I won’t be back and I won’t recommend.

Got a same-day appointment and was in and out within an hour! Staff was extremely kind and helpful.

Staff were extremely friendly and made the process easy. The wait time was around 30 minutes after my appointment time. The care was attentive.

I would recommend Next Care to anyone. The staff was very nice and helpful, and friendly everything was on point. The scheduling and Care was excellent.

Everything was wonderful from start to finish. Wait time was good

Left hand pain wrist in and out wonderful service no wait time. Bedside manner was wonderful.