Front desk lady I wish I could remember her name she worked at night she was amazing excellent customer service skills. Very good experience!

Brought in the script from my Dr for 2 tests to be run, I showed it to 3  different people.,it didn’t seem to matter. Dr never read intake notes. I had to repeat what was addressed. This was the first time in many that I come in for a UTI and the Dr doesn’t check me internally. Only relied on urine test?? I complained about this in the office to her and she felt it wasn’t necessary. I also asked what if it’s another form of infection that the urine test won’t involved and a swab may? Again. This did not seem to change her mind. $100 waste of money.

Check in was quick and efficient. Wait time was minimal. MA and NP were friendly and knowledgeable and efficient with their care. Would definitely come here again.

It really didn't take long to get into a room but the 1.25hrs before someone came to help. I would have rather sat in the lobby. But girl at front desk saw very helpful

I gave 3 stars for care because I needed an xray, which is why I booked here, and there was no xray tech on site that day, so I was referred to the ER. I would have just gone to a different urgent care location had I known ahead of time. Otherwise, Nextcare is always great! I will call ahead if I need an xray in the future.

The provider and staff were extremely nice but the wait time was ridiculous…. And the X-ray machine is down. It would be nice if they posted that online somewhere so that I would go to a different location… no answers, waste of money. I would have gone to the hospital had I known the X-ray machine was down.

Booked the first available appointment but came in an hour early in case they had openings. I was encouraged to wait there but wish I would have gone home, waiting room was full of people coughing and I was not called back until 15 minutes after my appointment time. Pretty sure a walk in that came after me was called before me. The NP that provided my care seemed inexperienced, and under dosed my antibiotics for strep throat. I was getting progressively worse after 48 hours so I was seen by a different urgent care where my antibiotics were corrected and I am now improving.

The front area staff and nurse assistant were very nice and helpful during this visit. But apparently the Nurse Practitioner working at the location I went to does not know the difference between a molecular (PCR) test and an antigen test, which is rather concerning. She insisted that they used a PCR COVID test, but on my discharge papers, it said they used an antigen test. It is pretty well known that antigen tests are more unreliable in comparison to PCR testing, and I needed a reliable test to determine my best course of action, since I already deal with enough chronic issues and COVID doesn't do great things to people with chronic conditions. Still, this practitioner seemed uncaring about my concern of having COVID, saying it could be a lot of infections, even after I told her I had already tested positive once. I had only went to Urgent care so I could have a PCR test and have a more reliable result. That way if I do deal with COVID-related complications, at least I would have medical records proving I had it and wouldn't have to fight even more to have my concerns taken seriously. But that obviously didn't happen. So, I essentially wasted two and a half hours and $40 to get an antigen test that I could buy in store and do myself for $10-$20. Would not recommend; absolute waste of time and money.

Just needed a sports physical. It’s quick, and easy and inexpensive at NextCare. 👍

The provider has very sweet and she was genuinely concerned. My son looked so much better by the time we left. Glad I went.