I recently had a disappointing experience at Next Care Urgent Care that I feel compelled to share. Upon arrival, the check-in process was marred by the attitude of the front office staff. Their rudeness was palpable and made an already stressful situation even more uncomfortable. Instead of providing a welcoming atmosphere, their dismissive behavior left us feeling unwelcome and frustrated. It's unfortunate that the first point of contact at the facility was so negative, overshadowing the rest of our visit. I hope management addresses this issue, as customer service is crucial in a healthcare setting.

My son got pneumonia it he wasn’t feeling well so I take him in about one hr I was driving back home with new treatment

Everything was great! The app to check in kept on insisting I put down private info and an emergency contact that I don’t have. Thankfully the receptionist said I didn’t have to complete it.

This was my first time at Next Care and I'm VERY impressed. The woman at the front desk greeted me quickly and friendly. The wait was almost nothing - it took me longer to fill out new patient forms. Both the nurse and doctor were kind & friendly, quick with their jobs but not rushing me thru either. I work in health-care and I know good providers when I meet them. This will be my go to place if I need this service again. 5 stars!

I had to pay a visit the day after Thanksgiving. They were busy, but they were very open and up front about wait times. You could tell they were getting through the wait efficiently. The girl at the front desk was very friendly, nice and again, up front and honest. Once I was back to see the doctor they had me checked and out the building super fast. Recommending to call ahead.

Quick scheduling and good care. I would use this clinic again.

The entire experience from online to the staff attention is the best! The front desk from the get go kept me informed of the wait time and made sure my daughter was comfortable and brought her popsicles for hydration. The Dr was so thorough and amazing my daughter was comfortable through the entire exam

Appointment was convenient and easy to make, was seen quickly, receptionist was great but the nurse and doctor had poor bedside manner. I felt like I was an inconvenience to them, very uncomfortable.

All staff members were unbelievably amazing very attentive and friendly would definitely recommend this facility.

Progressively became more ill over the past 3 days realizing today that I had to see someone! Was extremely happy to see that NextCare urgent care was going to be open! Went on their website and found that even though the registration process was long, it was easy and even easier to schedule an appointment!! The people at the site & attending provider was the best part!