It was a great experience from the minute we walked in. Thank you for taking such good care of my daughter:)

My son came in with intermittent sore throat, headache, stomach ache, dizziness and fever. The medical assistant swabbed him for strep, Covid and flu. She did not get a good swab on him, the swab didn’t go far enough in his mouth or nose. I told the provider that since all tests were negative, and asked if she could reswab. She said “we got a culture, so this will tell for sure”. PA then diagnosed him with left otitis media. Sent in Amoxicillin, which I did not start. He did not have an ear infection, I am a nurse practitioner and checked him when we got home. Less then 24 hours later I went to his pediatrician office. Where she confirmed no fluid or infection in either ear. She retested for strep, came up positive in 30 seconds!  So my son was misdiagnosed and mismanaged! Medical assistant should not be swabbing if she is not good at it. And a PA should know the difference between a normal and abnormal ear exam!

Took our daughter here due to cough and fever and received excellent care. Provider listened to our concerns and allowed us to make an informed decision. Will definitely recommend to other pediatric patients in this area and return if needed.

Found out at 9pm that my son has a minor-mid level reaction to bee stings. Found this location from my insurance card & quickly drove there before they closed. The staff was 5 star & quality of care was great! From front desk, to check in, the Dr., and check out, I’m super impressed. Definitely will be returning if I ever need urgent care for my kids in the future!

Scheduled easily on Solv. Staff was friendly and helpful. My child despite being in pain was at ease in the facility.

A health concern with my daughter came about this evening at around 8pm, we were able to schedule an appointment for 9pm, that right there is amazing! The ease of the online scheduling was a breeze, when we arrived, the young lady at check in was super pleasant, once we were called back, the nurse was amazing and had an excellent bed side manner, then the PA came in and was very informative of what was going on, and made my daughter feel very good, bed side manner, the best!  I am beyond thankful and appreciative for the service received on a Friday night. Amazing job, keep up the good work Night Watch Pediatric Urgent Care Winchester!!

Staff was patient and helpful with my daughter, with UTI. Prompt, thorough, and got her what she needed to feel better!!! Thank you!!!

I’m a nurse myself and had heard about this new pediatric urgent care opening and remember thinking what an amazing thing it was. Little did I know that just a few months later my daughter would be sick and unable to get into her PCP for a same day sick appt. This place was INCREDIBLE! We didn’t wait at all, & every single one of the staff members was kind and compassionate. Especially Amanda, NP, who was absolutely amazing with my 16 month old and took the time to explain to us what virus my daughter contracted and what the next steps were. I couldn’t have asked for a better experience. Thank you so much!

Everything was great !!! With the exception of the cleanliness of the waiting area for children .

Everyone was friendly and very sweet to our son. He had a bad bee sting and we were given medication and an ointment to help right away. So happy to have this place in Winchester!