K Longencheck put me on Wegovy after we talked about it. I got a month's supply and was losing weight. When I went to get my next dose I got a reply from the pharmacy that at the same time I received my first dose the manufacturer of Wegovy stopped making the lower doses until the fall. My husband did some research and it states it right on their website. I spoke with K Longencheck nurse Whittney and we discussed me going on something else. She suggested I call my insurance at that time and see if they would cover SAXANDA. I did and they said they would need a authorization. They sent the authorization. it was denied due to the fact that I was on Wegovy. I spoke with Meridian. They said for me to call my dr and req that they send another auth and also to write on their that the manufacturer will not be supplying this until fall. They even faxed over a new auth paperwork to your office. I called OMH. not once but 4 times and asked and req that this new auth be sent over to Meridian, after speaking with them every time. I spoke with Megan? Last week who assured me that this went over. I just got off the phone with Meridian. They have not received anything. I have never in my life ever had a problem with a Dr or clinic. I have never seen the incompetence and miscommunication that I am seeing here. It makes me sad that I even have to write this and it makes me wonder what other people are having problems with this office. I am seeing a new Dr in the fall, but I cannot get in until the fall. until this happens I need a Dr to be a DR. and Honestly I feel my healthcare is faltered due to the incompantence of this office. Please help me! I am including Meridian fax #, which I gave to your staff, I don't know how many times. 877-355-8070. also. 855-580-1695 In closing I would like to say that I am truly saddened that I am receiving this treatment, in Northern Michigan. I have worked all my life in healthcare and customer service and I truly believe that great customer service is the cornerstone of any business and it doesn't matter what arena. DONT GO TO THIS PLACE FOR YOPUR HEAITHCARE IF YOU VAULE YOUR LIFE<. IF ANYONE IS READING THIS AND YOU HAVE HAD SIMULAIR EXPERIENCES WITH LACK OF CARE AND LACK OF KNOWLEDGE FROM THESE PA'S CONTACT ME. WE ARE IN THE PROCESS OF OBTAINNING A LAWYER SO THIS DOSENT HAPPEN TO ANYONE ELSE AND ALSO YOU CAN MAKE A COMPLAINT AGAINST THE DR"S LICENCE AND THE PA"S LICENCE.

Continually made mistakes with my appointments and my medications (1) if you dont have a job this place may work for you, I have lost 12hrs of personal time from my work allowance for no results. Either they forget to write a script for a simple blood draw and leave you waiting as 5 people who showed up 30 minutes after you did get serviced. Or they completely forget to up your prescription then they get the dosage wrong. Then its "oops were sorry" im certainly glad i dont have to count on these people for critcal care or medicine i'd be dead by now. I called to change an appointment and got a nasty gram for not showing up to my appointment in the mail even though i did call them. Do yourself and your family a favor and find somewhere else your life might depend on it

Scheduled for a virtual visit this morning for insulin...I am typecast diabetic and blind and our premature baby just had heart surgery...now we have these guys wasting our time and clearly could care less