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Our Urgent Care

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Highlights

Overview

Walk-in for care at Our Urgent Care located at 2893 Veterans Memorial Pkwy in Saint Charles, MO. Our urgent care center serves the Saint Charles community with comprehensive medical care for non-life-threatening conditions.

For those seeking more streamlined care with online booking options, you might consider visiting a Solv partner clinic where you are able to schedule your visit in advance through Solv, potentially reducing wait times and enhancing your visit experience.

Location

2893 Veterans Memorial Pkwy

Saint Charles, MO, 63301

Office hours

Central Standard Time (CDT)

Office photos

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Insurance and payments

Insurance

While Our Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

3.7

Overall rating

Wait time

5.0

Quality of care

3.0

Bedside manner

3.0

Staff friendliness

4.0

Facility cleanliness

4.0

What patients are saying...

5.0

This urgent care is the very best place they're so accommodating for my disability they follow up with phone calls and check on you forwarding information to your physician whatever I've Ever Needed that has taken excellent care of me I will not go anywhere else! Nancy did my CT and it was wonderful and Carmen the nurse is taking care of me several times and is great to!! Friendly quick and thorough

Anonymous

1.0

They were unable to find the sewing needle that was in my leg, even after seeing it on an x-ray. They just guessed and cut in the wrong direction. The doctor said that the needle had slipped down into the fat and would just be OK there, but that did not turn out to be true. It’s still just under the skin and will have to be dealt with. When I complained they were very polite at first, but a few days later another very rude doctor called me trying to tell me how they were right, without looking at it or making any professional assessment. it was a waste of time and money and I have a pointless incision on my leg.

Anonymous

1.0

What a waste of time. Spent 20 minutes filling out paperwork and another 20 minutes explaining my ailments only for the nurse to tell me in 30 seconds she has no idea what’s wrong and I need to go to the hospital. She just looked at me and expected me to accept that advice and walk out! When I asked if I was going to be charged for this waste of time of a visit, they said “Yes”! Incredible, they didn’t offer any treatment just told me to go to the hospital and collect $$. I’m going back to Total Access Urgent Care — at least they DO SOMETHING! Edit: I went to Total Access Urgent immediately afterwards and all i can say is WOW! The quality of service, the friendliness and attentiveness of the staff were just incredible! The hooked me up with an IV, gave me some medication that made my stomach feel better, and then did a CT scan to look at my stomach for any problems. They took my urine and blood to do analysis. They gave me medication to make me feel and get better. They told me to call immediately if i start feeling worse. This place actually cares about its patients.

Anonymous

5.0

10 min wait. Nice staff. Got prescription I needed for sinus infection.

Anonymous

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Our Urgent Care in reviews?

14 patients have shared ratings for Our Urgent Care in Saint Charles on Solv. The average rating is 3.7 out of 5. That includes 5.0 for wait-time, 3.0 for quality of care, 3.0 for bedside manner, 4.0 for staff friendliness, and 4.0 for facility cleanliness. You can read all the individual patient reviews on Our Urgent Care’s profile.

How do I make a booking at Our Urgent Care?

As an urgent care center, Our Urgent Care is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does Our Urgent Care accept?

Our Urgent Care accepts Medicare, PPO, Self-Pay. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Our Urgent Care

Depending on insurance status and whether Our Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Our Urgent Care?

As an urgent care center, Our Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Our Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Our Urgent Care located?

Our Urgent Care is located at 2893 Veterans Memorial Pkwy in Saint Charles and serves patients throughout the area.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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