My family and I like coming to PM Pediatrics for Covid-19 testing prior to travel out of the Country.

2 hrs despite empty waiting room won’t come back again

The online process is not smooth. I waited for hours for PMPAnywhere and there is no visual way to tell how many are in front of you. It would help to have something like a countdown or how many are ahead of you so you can tell things are moving closer to your time. I called for help too because I made too many attempts for accounts amd it was a repeat of the same message and then hung up. When I called back I was able to finally speak to a human. It was frustrating. I also noticed that when you check in by scanning you can’t check all kids in at the same time. It was making me scan separately for each even though it listed everyone with littles boxes next to there names. It’s just another step that’s more difficult than it needs to be. Once you get past all that it’s Much better in person, but I can see how it can be frustrating. I also got three emails messages from virant lab and then 3 messages from PMpediatrics about results . Maybe you don’t need to send them out anymore? 6 emails is a lot.. Just a thought.

The medical person who assisted us and performed my son’s COVID test was excellent— great bedside manner, sense of humor, and overall positive attitude. I would love for her to be recognized for her excellent performance.

Needed to get PCR Test for family vacation. Stung a bit but tech was great!

Needed PCR Test for travel with family.

I went to get a PCR test for travel. Staff was friendly and engaging.

Great experience

The process of meeting a doctor online vis our cell phone, followed by scheduling through the app for further testing was flawless. The ability to upload all your insurance information early allowed me to just focus on the appointment. I got a text message to remind me of the appointment abs a link to check in and see where I was in line. Awesome all around.

Fantastic establishment with people who care. Urgent care facilities should always be this nice!!