PromptMD, Video Visit

Closed until 8am

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Thursday, November 21 (EST)

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Highlights

Video visits available

Modern patient experience

Online paperwork, Online pay

Overview

What to know before you go

Welcome to PromptMD Urgent Care Telemedicine!

  1. Please provide the information requested, select "Book Visit" and answer the remaining questions.

  2. A PromptMD Rep...

Book a visit with PromptMD, your trusted virtual urgent care provider, available from the convenience and comfort of your own home. Specializing in telemedicine services, they ensure that you receive immediate healthcare assistance via phone or video consultation.

Virtual care services are staffed by certified medical professionals trained to address a range of non-emergent conditions that do not require physical examination. They effectively manage common illnesses such as colds, flu, allergies, and sinus infections, as well as provide care for minor injuries like sprains and strains. Additionally, PromptMD offers prescription services and can guide you through self-administered treatments.

Booking your virtual visit through Solv is effortless, offering you a seamless way to access healthcare promptly. This service is especially valuable for those with busy schedules, mobility limitations, or anyone seeking a quick consultation without the commute.

Virtual visit hours

Eastern Standard Time (EST)

Sun

9:00 am - 3:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 3:00 pm

Insurance and payments

Insurance

While PromptMD partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Camp physical

School physicals

Sports physicals

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.9

Overall rating

Wait time

4.7

Quality of care

4.9

Bedside manner

4.9

Staff friendliness

4.9

What patients are saying...

5.0

Decided to follow up and I’m glad that I did. Everything turned out to be really well.

Tammy G.

Nov 12, 2024

Verified

5.0

Was feeling ill for a few days. Decided to do a telemedicine appointment. Everything was simplified for me with the wonderful and friendly assistance from staff member Migdalia at the Fort Lee, NJ location. Dr. Lee was also professional and asked me pertinent questions to both my current state of feeling and my medication allergies as I have many! She was very thorough in making sure I could tolerate the meds she was prescribing. The appt was quick but highly efficient ! I am always satisfied with the care I receive from staff and doctors at PromptMd Hoboken; and now Fort Lee, Nj..    Highly professional people!

Sonnibell B.

Nov 7, 2024

Verified

3.0

Doctor was nice but super condescending, constantly correcting my medical lingo lol I know I’m not a doctor but geez

Kristen G.

Oct 1, 2024

Verified

5.0

If you're reading this review and you're not on staff, you've gone too far. If you're on staff, you're great - thanks for all you do.

Ryan A.

Sep 27, 2024

Verified

5.0

Had an allergic reaction to hair dye. Scheduled first appointment at midnight, then met with doctor by 9:30 am the same day. Provided an actual diagnosis. The prescribed medications worked within 24 hours of the appointment. I did not have to travel or take time off work. It was definitely a 1, 2, 3 process.

Adina P.

Sep 14, 2024

Verified

5.0

Always have a great experience with promptmd telehealth visits! They listen, they’re, patient and I’m always happy with the resolution

Laura C.

Aug 25, 2024

Verified

4.0

Booked for a telemedicine in the morning at 10 but wasn't able to speak to doc until almost 4. Staff was extremely communicative about delays and trying to get me seen which was very much appreciated.... curious what the booking mechanism really should be/look like if in person takes priority of booking telemed visits

Sally A.

Aug 13, 2024

Verified

1.0

Christina the nurse practitioner was super nice and friendly. However, I have covid and she prescribed for me prednisone. This is a steroid that reduces inflammation in your body, but a side effect is that it weakens your immune system. I was on day 4-5 of covid when I checked in. She did not want to give me paxclovid bc she thought it wasn’t going to be effective, but paxlovid would have gotten rid of my covid. Instead, I’m on day 7 and getting worse. My lungs feel like they are collapsing. I read on NIH that prednisone is not safe and not recommended for treatment of outpatients.  And that the preferred recommendation is paxlovid. I finally got my hands on paxlovid but I am so afraid the damage to my lungs is done.  I’m very sad and upset I let this happen. From NIH website:  “The Panel recommends against the use of dexamethasonea or other systemic corticosteroids (), unless these agents are being used to treat an underlying condition. There is currently a lack of safety and efficacy data on the use of dexamethasone in outpatients with COVID-19. Using systemic glucocorticoids in outpatients with COVID-19 may cause harm.“ “Preferred therapies. Listed in order of preference:   Ritonavir-boosted nirmatrelvir (Paxlovid)e (). Start as soon as possible and within 5 days of symptom onset.”

Oanh N.

Jul 29, 2024

Verified

5.0

I had to wait for 25 min. ------------------------

Rohit B.

Jul 2, 2024

Verified

5.0

Cristina is incredibly knowledgeable and helpful and is so very sweet! Thank you so much for explaining and answering thoroughly my questions and concerns! I'm all smiles now!

Talene B.

May 7, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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