I experienced racism at this facility. I called ahead of time to schedule an appointment for a COVID test, and arrived 15 minutes prior to the appointment. (When I walked in, there were 2 employees at the front desk and neither person greeted me.) But anyway, I waited and waited. There was only 1 other person in the waiting room. A “known” patient walks in, the staff greeted him by name and asked what he needed. The man advised that he needed a COVID test. And guess what happened next?! They took him right on back to get tested! Meanwhile, I’m the only patient sitting in the waiting room and it’s past my appointment time. So, at that point I decided to leave. While I’m sitting in my car searching my phone for another facility, the front desk employee knocks on my window and asked was I still getting tested. I responded “No, thank you. I’ve waited long enough.” She said that the nurse was ready for me and she apologized that it took a long time bc she’s training a new employee. I told her “No, thank you; It has nothing to do with a new employee. Another patient just walked in and got tested, so why am I still waiting?” The employee apologized and said, “Honestly, it’s because the patient is white. The staff is white too and they know him, so they told me to let him go back to get tested. There’s nothing I could do. I’m so sorry. Please come back in, you can get tested now.” This was my first and last visit obviously! This place cares more about the color of a human being’s skin than it does their health. Last time I checked we all bleed the same regardless. Grow up. I’ve worked in a hospital and have never experienced the disrespectful, insulting, terrible “customer service” as I did here.