Yesterday morning was a follow up retest from my initial positive test last Tuesday. Once again the technician in charge got me checked in immediately, was kind , courteous, professional and knew her job extremely well. I couldn't be happier with my care a the West Chicago facility.

I was treated immediately upon arrival

The technician that assisted me was very knowledgeable, helpful and enjoyable to speak with. My phone wasn’t cooperating with the on-line check in and she was very patient in getting me through it , signed in and tested

No problems. Very Satisfied with your service.

I did not have my insurance card on me so i agreed to pay for my test. The problem was they had no way to accept my credit card or no change for cash. I had to run to a store to get correct change. Last thing I want to do when I feel like sh*t is run around to stores.

The attendant was very friendly and helpful when I had any problem. Test was quick and completely explained as to when to expect results. I would use this facility again any time I needed a Covid test. Very clean well kept up facility.

Terrible Customer service at this West Chicago Location ! Everything has to go through the SOLV phone APP ! The only worker sits behind the desk and waits for you to do all the work on the app. When you need to ask ask a question about the SOLV phone app , the worker dreads helping you . SHE GAVE ME A ATTITUDE BECOUSE SHE HAD TO GET OFF HER CHAIR ! SHE HAS 0 PATIENTS TO HELP ANYONE ! i PRAY FOR HER CHILDREN DROPING A CRAYON !

Excellent - very helpful

Love it

Fast and easy