The check in was quick, the staff and doctors were fantastic.

The scheduling of the appointment is excellent self-explanatory and and easy to do check in was just pushing the button. The staff was excellent and the caregiving was excellent and definitely would recommend it to anybody that needed.

Had dealt with allergies/sinus pressure & congestion for a month. Tried OTC meds with no positive relief. Finally I had enough discomfort so I went to RSF Express Care and received Rx's for a sinus infection. Was pleased with the care I received.

Went for an X-ray. It took 2 plus hours for care from start to finish. The provider seen did not have a good bedside manner and refused to let me speak for my child who has special needs and anxiety. The X-ray was thankfully negative but the provider still wasted more time putting my child in a splint.

My provider, the nurse and the X-ray tech were all wonderful, caring and kind.

Suggest in-system patients be given a code to use to avoid check in delays. My only disappointment was wait time to see a doctor. 2 1/2 hrs is way to long when there was only 5 people ahead of me.

The doctor on duty did not listen to my past history.   She made me feel badly about myself and I felt like see was having a bad day.  Don’t think I’ll go back to this urgent care.  I’ll just see my excellent doctor who is also with Roper!    I have dealt with a lifetime of sinus infections. I know I have one.  I have pain in my face, jaws, eyes, her response get musinex.  Which I don’t believe in.   Bad experience with her.  I have never written a bad review.    The other staff was Great!   Doctors need to listen to patients.

I hurt my foot and can’t walk without a limp. After a week of pain and no improvement, I decided to come in to get an x-ray. I arrived near 4:45pm, not too far from closing time. The care received made me feel like I came too close to closing time. I had to remind the MA to wrap my foot because after sizing me for the boot, she told me I could leave without finishing the process. I wasn’t given any instructions as to how long I should wear the boot, or how long to keep it wrapped. I left confused. I went to the pharmacy for a prescription I believed she put in for me. It was never placed. I called in to ask for a simple Ibuprofen prescription and I was denied. The doctor refused to give me anything for pain. I feel like I wasted my time ….

They were caring, efficient and thoughtful.  I never have a problem with Roper St. Francis at emergency care or downtown hospital.  Happy to be a member.

Very good quick, easy appointment and treatment!   Short wait time.