I woke feeling horrible and thought, let’s try this telemedicine thing. I was surprised to get seen, treated and even picked up my medication an hour later!

I had an extreme sore throat and had been exposed to walking pneumonia so I went in to the clinic but realized it would be a very long wait so I chose the option of a telemedicine appointment later that day. Since it was a holiday weekend it was very busy. I had to wait for about 40 minutes after the scheduled time but it was okay since I was sick I wasn’t going anywhere. My only issue with this visit is being charged $70  when my insurance policy does not have any co-pay charges. That charge should be refunded.

Wait time 1 hour but y’all were slammed. The nurse practitioner I spoke with figured out what I needed to do in about four minutes and he was absolutely right! Yes I would recommend

Battling some sinus and congestion issues for a couple of days. Seemed to be not easing up after over the counter meds. Easy, convenient got what I needed to knocked out it on out.

No issues with getting my appointment scheduled, however I did wait 30mins past the scheduled time before I was contacted by staff about payment. I was informed that the appointment was subject to a $70 flat rate fee that was not subject to insurance despite my insurance having a $30 copay for telemedicine visits. Verbatim: “The $70 is for the telemedicine, your insurance will not be able to reimburse you for the difference, all telemedicine visit are a flat rate of $70.” Aside from the payment issues, there was difficulty with video and the provider contacted me over the phone. My issue was a poison ivy rash and was prescribed a prednisone pack as expected easily and smoothly.

Really annoyed I had to pay a $70 copay just for the dr to tell me I needed to come in. A) I didn’t have $70 to pay and had I known I would’ve went somewhere else. B) since I was told I needed to be seen in person, the copay should’ve gone to that or be offered to come in without additional cost. We literally talked for maybe 5-6mins.

Had a respiratory infection and the NP was very helpful. Made sure she asked about med intolerances before prescribing me meds

Woke up with COVID like symptoms Got a telemedicine appt same day. Was prescribed upper respiratory medication, told to isolate and can take a home Covid test. But only schedule if my symptoms don’t improve or get worse. The home Covid test was positive but that’s not included in my medical file.  I will schedule another telemedicine appt

Excellent. Will definitely use the service again! From scheduling (appt within an hour) to technology. Headed to pharmacy now!

The nurse practitioner was friendly and listened to all my concerns. She asked questions I didn’t think to bring up on my own. I would definitely use their services again and do an in office visit.