I never received Lillian Ergle's school excuse for the 5th and 6th. Please email to [email protected]. Thank you

I woke feeling horrible and thought, let’s try this telemedicine thing. I was surprised to get seen, treated and even picked up my medication an hour later!

I had an extreme sore throat and had been exposed to walking pneumonia so I went in to the clinic but realized it would be a very long wait so I chose the option of a telemedicine appointment later that day. Since it was a holiday weekend it was very busy. I had to wait for about 40 minutes after the scheduled time but it was okay since I was sick I wasn’t going anywhere. My only issue with this visit is being charged $70  when my insurance policy does not have any co-pay charges. That charge should be refunded.

Wait time 1 hour but y’all were slammed. The nurse practitioner I spoke with figured out what I needed to do in about four minutes and he was absolutely right! Yes I would recommend

Battling some sinus and congestion issues for a couple of days. Seemed to be not easing up after over the counter meds. Easy, convenient got what I needed to knocked out it on out.

No issues with getting my appointment scheduled, however I did wait 30mins past the scheduled time before I was contacted by staff about payment. I was informed that the appointment was subject to a $70 flat rate fee that was not subject to insurance despite my insurance having a $30 copay for telemedicine visits. Verbatim: “The $70 is for the telemedicine, your insurance will not be able to reimburse you for the difference, all telemedicine visit are a flat rate of $70.” Aside from the payment issues, there was difficulty with video and the provider contacted me over the phone. My issue was a poison ivy rash and was prescribed a prednisone pack as expected easily and smoothly.

Really annoyed I had to pay a $70 copay just for the dr to tell me I needed to come in. A) I didn’t have $70 to pay and had I known I would’ve went somewhere else. B) since I was told I needed to be seen in person, the copay should’ve gone to that or be offered to come in without additional cost. We literally talked for maybe 5-6mins.

Had a respiratory infection and the NP was very helpful. Made sure she asked about med intolerances before prescribing me meds

Woke up with COVID like symptoms Got a telemedicine appt same day. Was prescribed upper respiratory medication, told to isolate and can take a home Covid test. But only schedule if my symptoms don’t improve or get worse. The home Covid test was positive but that’s not included in my medical file.  I will schedule another telemedicine appt

Excellent. Will definitely use the service again! From scheduling (appt within an hour) to technology. Headed to pharmacy now!