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The Doctors' Office Urgent Care, West Caldwell

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist

Overview

Walk-in for care at The Doctors' Office Urgent Care - West Caldwell located at 556 Passaic Ave in West Caldwell, NJ. Our urgent care center serves the West Caldwell community with comprehensive medical care for non-life-threatening conditions.

For those seeking more streamlined care with online booking options, you might consider visiting a Solv partner clinic where you are able to schedule your visit in advance through Solv, potentially reducing wait times and enhancing your visit experience.

Location

556 Passaic Ave

West Caldwell, NJ, 07006

Office photos

Clinic office (0)
Clinic office (1)
Clinic office (2)
Clinic office (3)
Clinic office (4)

Insurance and payments

Insurance

While The Doctors' Office Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$125

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$20

Camp physical

Self-pay:

$50

School physicals

Self-pay:

$50

Sports physicals

Self-pay:

$50

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.6

Overall rating

Wait time

2.8

Quality of care

2.7

Bedside manner

2.7

Staff friendliness

2.8

Facility cleanliness

3.6

What patients are saying...

1.0

Bad experience never again!! No one had a name tag no one and the doctors fast and not caring at all. Waited not long but it was empty and they were all on the phone talking out loud . No respect at all

Anonymous

2.0

I visited a few weeks ago and the doctor listened to my concerns, gave me a prescription and pain meds and also called to follow up after my visit to confirm my test results. I went in again this week and saw a different doctor but for the exact same reason/symptoms. The doctor this time told me there was nothing he can do except call me the next day with my lab results. No prescription, no pain meds, just sent me on my way and told me to follow-up with my primary doctor. I wasn't feeling any better but I didn't get a call back. The following morning (2 days later). I called because I still hadn’t heard back. Turns out I DID need a prescription for antibiotics. I was truly disappointed because I could have started the medication 2 days ago if the doctor had just listened to me and my symptoms and considered my previous visit. I am truly disappointed in what will be my last visit at this facility. I wouldn't risk being seen by that same doctor again.

Anonymous

5.0

I’ve been here 3×2 times were very smooth and moved fast today is a little slow but totally understand everybody and her brothers showing up I guess they thought it’s like toilet paper and they were going to run out LOL

Anonymous

2.0

The nurse that help me in the beginning was very nice. But the doctor, I don’t think he was a doctor. But fast not patience he stuck the thing up my nose and said do not move. I don’t even know if I did it. On the website it says antibody test that’s the only reason why I came.

Anonymous

5.0

Extremely quick and efficient drive up covid 19 test. Friendly staff. A great experience in trying times.

Anonymous

1.0

The Urgent Care at West Caldwell is a DISASTER! If you book a Covid test, be prepared to wait over 1.5 hours past your appointment. They have also created a very serious safety hazard as the CVS parking lot is completely out of control.

Anonymous

5.0

Great urgent care, timely, clean, efficient with knowledgeable practitioners

Anonymous

1.0

Arrived at 920 for 930 appointment, 1020 and still here waiting while very car that comes after me gets helped. Called and said the appointment is for 1050 (confirmation shows 930 with me checking in at 920) while the website shows my appointment is complete. No one knows what they are doing. Same yourself some time and go somewhere else.

Anonymous

5.0

The staff was super friendly and very helpful! Wait time was also very quick and they had a great system in place

Anonymous

2.0

I made an 8:30AM appointment ahead of time, providing all my insurance information using this app. I still waited 2.5 hours for Covid testing when walks ins were getting attention/ Covid tests prior to me. The app told me I was next in line for over two hours. No one took my vitals or took my temperature. Pretty frustrating considering I was so prepared and cooperative.

Anonymous

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate The Doctors' Office Urgent Care in reviews?

1,297 patients have shared ratings for The Doctors' Office Urgent Care in West Caldwell on Solv. The average rating is 4.6 out of 5. That includes 2.8 for wait-time, 2.7 for quality of care, 2.7 for bedside manner, 2.8 for staff friendliness, and 3.6 for facility cleanliness. You can read all the individual patient reviews on The Doctors' Office Urgent Care's profile.

How do I make a booking at The Doctors' Office Urgent Care, West Caldwell?

As an urgent care center, The Doctors' Office Urgent Care is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does The Doctors' Office Urgent Care accept?

The Doctors' Office Urgent Care accepts Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at The Doctors' Office Urgent Care

Depending on insurance status and whether The Doctors' Office Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of The Doctors' Office Urgent Care, West Caldwell?

As an urgent care center, The Doctors' Office Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, The Doctors' Office Urgent Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is The Doctors' Office Urgent Care, West Caldwell located?

The Doctors' Office Urgent Care is located at 556 Passaic Ave in West Caldwell and serves patients throughout the area.

Is The Doctors' Office Urgent Care, West Caldwell open on the weekends?

No, The Doctors' Office Urgent Care is not open on the weekends.

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