Worst urgent care visit ever. We had an apt and still had to wait over a hour to be seen.

When I saw the doctor after almost 2 hours of waiting I told her my symptoms. She did not diagnose me, she did not address all of my problems, and she just prescribed me with steroids, antibiotics, and an inhaler. When I asked her questions she didn’t give me clear answers. When I told her what was wrong she mocked me and treated me like a child when I am 26 years old. I had an overall negligent experience and will not be coming back any time soon.

I strained my back and needed to see someone quick. I got in and out and got the relief I needed. All of the staff I interacted with were friendly and compassionate to my needs.

Alecia, was my caregiver she was absolutely amazing with my care. Very professional, astute and kind. She made me feel important and heard. She get 6 stars out of 5.

Went in for a scheduled xray and took a hour to been seen, and wasn't shown xrays and just told it wasn't broken but not cause for my swelling or care for my problem.

Came in as a walk in with an unending respiratory infection.   Wait wasnt too bad taking that into account .  Front desk was kind and helpful which was much appreciated considering how awful I felt . Out the door in no time with a prescription that did the trick.  Would recommend !

Waste of money and time. Doctor seemed very un knowledgeable and provided me no help. Waste of a $25 copay.

Made an appointment for 1:30 rather than walk in to make sure I had a reserved time.  Had to wait 30 minutes before someone brought me to intake.  And it wasn’t busy.  Then had to wait 30 minutes to see a nurse.  1 hour wait with a confirmed appointment . Terrible

When I arrived, there was clearly a lot of people in waiting room, but my app told me it would be 15 minutes from the time I filled out the paperwork to when I would be seen, upon sitting there for about 35 minutes and calling another place that had no waiting. I challenged the girl at the desk and found out it would be well over two hours, then I could not get to her to let her know I was leaving because of the back up at the desk.

Sores appeared on tongue overnight. Since I was scheduled for major surgery in 10 days I decided to go the Ambassador NextCare Urgent Care as soon as they opened. Wait was short, visit with nurses and doctor was pleasant as always and I received an Rx to take care of my tongue problem. It's already better and I'm now expecting to proceed with surgery. I would indeed recommend this provider.