Dr. Was supposed to call in CVS for me and a call didn't get made. I did find Mucinex.  Cough isn't better.

Sore throat. Asked for antibiotic and was just told ‘no’, unless sent out a strep test and wait (48hrs) to hear back. What she should have said is that a sore throat could be bacterial or viral, and an antibiotic would be ineffective against a virus, but none of that was explained. Just ‘no’. And for a dedicated urgent care clinic, they should have rapid strep tests that can be done while you’re there. Even Saint Luke’s convenient care at HyVee has those, which is where I went next.

Everything was awesome. The receptionist was fantastic, the medical assistant cordial and professional, and the FNP was amazing. While going to the dr’s office is not always pleasant, this was a great experience.

Always a great place to go when you need to be seen quickly.  Staff is so nice and helpful.   Thank you.   Thank you.  Thank you.

Booked appointment and still waited an hour before I was seen by nurse practitioner.  The cost is high even with insurance

Dr was very nice and understanding.  Nurse and receptionist were very efficient and professional as well.

I had went to my regular physician two days prior and was misdiagnosed and felt worse so I made appointment with urgent care. They diagnosed me with pneumonia and I’m on my way to feeling better. Staff was professional and caring. I would definitely come here again and I would also refer this facility to anyone who is sick.

Fast scheduling and hardly any wait. Dr was great. Front desk person was smiling and super nice

Michael is great as he walked out to call me back . He is very friendly and very professional in the way he greets the patients. That lady that came in to treat me she apologized for being so late. Then she asked if she could touch me and look at ears and down my throat. I felt like she wanted to argue when I said anything to her. I didn’t like her attitude and she is very slow to come her patients. When she said I will prescribe a certain drug. I said please no not that crap then she was kinda of hateful . I didn’t know you were allergic to that drug . I am not but just had a bad experience with it. I don’t think she cared about her patients she just wanted to argue with me. The only one that seemed the only one cared was Michael the nurse.

Easy to schedule the day-of, but waited 1.5 hours to be seen even though there were only 2 people in the waiting room. Medical assistant and NP/Dr. (not sure what she was) were great! Good care once I actually got it. Front desk staff was ok.