These guys are the best. Staff is nice and everyone is helpful. I've had the best experience here.

I was told what I was getting a script for Flonase without being informed of a diagnosis and no explanation of why that OTC was selected until I asked questions to the best of my ability in my brain fog. At which point the person I saw seemed defensive or frustrated. I didn’t experience any empathy and felt like just a number. I’m not convinced the nurse took an accurate history as at the end of the visit I was asked by the provider about the q medication I was taking. I wasn’t taking any medications with a q in the name. There was no acknowledgment of my symptoms or the fact that my blood pressure was 96/40 which I informed the nurse was low for me. The nurse took it so fast I questioned if it was accurate. I wish I could have had the virtual visit as I requested instead of coming in for questionable data points on a physical exam.  No trust was built during this experience. The prescription was sent to an old pharmacy on file, not the updated one I provided on check in.

I wanted an online visit but was told I had to go in. Visit went OK and got an RX .

David Ferrar addressed my concerns in a professional and kind manner. He answered all my questions and did not make me feel rushed. Thank you for a positive experience. I will not hesitate to useTwin Rivers’ services in the future.

The doctor told me I had to come to the office for additional test when I told her I had dizziness spells and she told me I had to drive to the office when I told her I had no one to drive me because I just moved to grand island and I knew no one to drive me and I had no money for a taxi. She said I had to come there to be able to get medication. I ended the call since she said she couldn’t help me and I’m letting Medicare not to pay that bill because she said she couldn’t help me.

Everyone was very nice and took excellent care of me on my video call I have been for visits in person in the past always a good

I set virtual so not to sit and wait. Made me log in 15 mins early but still waited an hour. The staff is super friendly though

Been sitting here for just about a half hour waiting to get culver test done talk to provider still waiting for test already getting sent to summary and survey as it my whole visit is now over. So what now. Something fell through the cracks and it's not happening

I waited a whole hour just for someone to swab my nose

Providers are always friendly and knowledgeable. Wait time is better than the ER. I would recommend to contact Twin rivers for any assistance in medical care.