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University Hospitals, Westlake Urgent Care

Closed until 9am

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Highlights

Overview

What to know before you go

IMPORTANT NOTICE:

Open 7 days a week, our best-in-class urgent care services can solve for a broad range of health needs. From injuries and illnesses to COVID-19 testing and...

Open 7 days a week, our urgent care center can solve for a broad range of health needs. From injuries and illnesses to COVID-19 testing and on-site lab and X-ray. View complete list of services.

If you have cold, flu, COVID-19 concerns, other minor illnesses or skin issues, skip the waiting room and stay comfortable at home with UH On Demand Virtual Care.

Visit Info - Here is a list of things you’ll need to bring to your visit: 1) a valid form of identification, 2) an insurance card, 3) a method of payment, 4) a list of known allergies and medications, and 5) a mask for face covering.

COVID-19 Testing - We are required to complete a medical evaluation prior to testing. A provider will confirm your medical history, perform a physical exam and obtain samples for lab tests, which may include a nasal swab.

Please visit our website or contact our clinic for more information prior to your visit. If you have cold, flu, COVID-19 concerns, other minor illnesses or skin issues, skip the waiting room and stay comfortable at home with Virtual Urgent Care.

Visit Info - Here is a list of things you’ll need to bring to your visit: 1) a valid form of identification, 2) an insurance card, 3) a method of payment, 4) a list of known allergies and medications, and 5) a mask for face covering.

COVID-19 Testing - We are required to complete a medical evaluation prior to testing. A provider will confirm your medical history, perform a physical exam and obtain samples for lab tests, which may include a nasal swab.

Please visit our website or contact our clinic for more information prior to your visit.

Location

2209 Crocker Rd

Suite D

Westlake, OH, 44145

Office hours

Eastern Standard Time (EST)

Sun

9:00 am - 5:00 pm

Closed now

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Office photos

Clinic office (0)
Clinic office (1)
Clinic office (2)
Clinic office (3)

Insurance and payments

Insurance

While University Hospitals partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicaid
Medicare
PPO
Self-Pay
TRICARE

Self-pay

This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

Self-pay:

$135-$280 + office visit fee

X-ray (chest)

Self-pay:

$193 + office visit fee

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

3.9

Quality of care

4.4

Bedside manner

4.4

Staff friendliness

4.5

Facility cleanliness

4.5

What patients are saying...

5.0

I love this place. Everybody was great. The waiting room could be a little nicer but that is a small problem.

Emily B.

Feb 10, 2023

Verified

5.0

Dr Smith made me very uncomfortable. Never had a doctor like that. Will not come back if he is the doctor.

Suzanne R.

Jan 30, 2023

Verified

3.0

Horrible! Receptionist rolled her eyes at me when I told her that my son with Down syndrome and ASD wouldn't/couldn't wear a mask. The doctor, who I've seen in the past, had no rapport with my 8 year old with special needs. I used to go to the urgent care bc it was so fast, but I waited 45 minutes (with one person in front of me) to get a room. I think the staff was on a dinner break. Disappointing experience on all levels!

Nicholas N.

Jan 25, 2023

Verified

5.0

The Dr was top notch in not rushing the examination as well as providing healthier living insight.

Ronald K.

Jan 24, 2023

Verified

5.0

This is where I will always choose for quick care as everyone is professional and kind

Lisa K.

Jan 18, 2023

Verified

5.0

I was extremely pleased with my care! They all were very caring during my visit!

Maribeth W.

Jan 16, 2023

Verified

5.0

Always great care. I enjoy coming to this urgent care because the employees are always friendly and respectful.

Stacey W.

Jan 12, 2023

Verified

5.0

Unbelievable!! No wait, beyond friendly and kind staff and Doctor covered every base...I could NOT RATE THEM ANY HIGHER OR I WOULD HAVE...Thank you, thank you, thank you..❤✌

Michael W.

Jan 9, 2023

Verified

5.0

Receptionist was very curt and short! It was obvious she didnt want to be there!! She personally could not have been ruder! If it was my first experience I may not have returned! On the other hand the medical staff were more than polite!!! My visit was short and thurough! I appreciate being able to be seen on weekend and when my primary Dr isnt available!!

Maribeth W.

Jan 8, 2023

Verified

5.0

The doctor was excellent. He addressed all of my concerns.

Daniel O.

Dec 31, 2022

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate University Hospitals in reviews?

2,945 patients have shared ratings for University Hospitals in Westlake on Solv. The average rating is 4.8 out of 5. That includes 3.9 for wait-time, 4.4 for quality of care, 4.4 for bedside manner, 4.5 for staff friendliness, and 4.5 for facility cleanliness. You can read all the individual patient reviews on University Hospitals’s profile.

How do I make a booking at University Hospitals, Westlake Urgent Care?

As an urgent care center, University Hospitals is first and foremost a walk-in clinic. You should be able to arrive unannounced during their normal business hours and be seen without an appointment. You may, however, want to call ahead to check their current wait time.

What insurance does University Hospitals accept?

University Hospitals accepts Medicaid, Medicare, PPO, Self-Pay, TRICARE. Additionally, the clinic is likely in-network for most major commercial carriers including BlueCross Blue Shield, United Health, Aetna, and Cigna. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at University Hospitals

Depending on insurance status and whether University Hospitals is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of University Hospitals, Westlake Urgent Care?

As an urgent care center, University Hospitals treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, University Hospitals will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is University Hospitals, Westlake Urgent Care located?

University Hospitals is located at 2209 Crocker Rd in Westlake and serves patients throughout the area.

Is University Hospitals, Westlake Urgent Care open on the weekends?

Yes. University Hospitals is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 9:00 am - 5:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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