We saw Dr. Courtney Crayne.. My 4 year old child was negative for all common viral conditions and she still would not give antibiotics for a fever of 8 days along with ear drainage/pain and chest congestion. Said I could bring him back in 2 days for poss. abx treatment which is New Year’s Day btw. I asked if I could call her in 2 days if his ears and fever did not improve, and she stated no that he would have to be seen again. Stated that regardless, antibiotics would not help him. She had very poor bedside manners and would much rather show her authority than to show compassion. We followed up with his pediatrician that afternoon, and he accurately diagnosed him with a double ear infection upon examination. He also checked a cbc and his wbc was significantly elevated. My son was immediately started on antibiotics and was improving within 3 doses. Amazing.. 🧐

Everyone was wonderful. Estephanie, Allison and Dr. Crayne took such great care of my kiddo.

We are visiting family out of town and had to go to Urgent Care. Same day services with a minimum wait over the holidays. Got checked for COVID, flu, and strep. Prescription sent the same day. Pharmacy very close to facility. Staff are very friendly, helpful, and professional.

Waiting over 2 hours even tho I had an appointment. Dirty rooms

She was feeling very bad everyone was very nice and now she’s feeling better

The nurse practitioner was TERRIBLE. We were obviously bothering her. She walked in and said “she’s negative for everything so she probably needs a trip downtown”. Talking about children’s hospital. That is not something that a mom takes lightly when you haven’t even checked her and then act like you don’t want to touch her. She never looked at her throat and was very annoyed when I asked if she would. NOW I know that my child did have RSV per the chart but I have not gotten a phone call or even a message regarding the results I found on her portal. Thankfully I work for an ENT and he gave my child an antibiotic for her GREEN snot and possibly prevented pneumonia due to the RSV. This is the second time a diagnosis has been missed by this clinic, within 2 months for my children. We will not be back. Which is a true shame because it could be very convenient.

Got in with ease, quick , the best nurses & doctors. I was in and out . Thanks so much 💖

I’ve used this urgent care a few times but it appears the quality of care has decreased. I will probably not use this service again and start waiting for after hour appointments and our PCP.

Staff were very nice. My daughter is on the spectrum and she was having fit and a half but the stage remained professional and tended to my daughter with ease. Like it’s a cake walk. And for that I thank you.

Great staff! Fast service and excellent care for my daughter! Everyone we came in contact with was friendly and fast at taking care of my daughter! Definitely recommend.