Urgent Family Care

Closes at 7pm

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

BOOKED APPOINTMENT TIME IS AN ESTIMATED TIME ONLY. When you book online you will decrease your wait time, but you are NOT guaranteed to be seen at the time you reserved. We see walk...

Book an appointment at Urgent Family Care. Urgent Family Care is an urgent care center in Knoxville, located at 108 Lovell Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Urgent Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Urgent Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Urgent Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

108 Lovell Rd

B

Knoxville, TN, 37934

Get directions

Office hours

Eastern Standard Time (EST)

Sun

9:00 am - 7:00 pm

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 7:00 pm

Sat

9:00 am - 7:00 pm

Closing soon

Insurance and payments

Insurance

While Urgent Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$150

X-ray (arms, hands, legs, or feet)

Self-pay:

$150 + office visit fee

X-ray (chest)

Self-pay:

$50-$125 + office visit fee

Flu shot

Self-pay:

$25

Sports physicals

Laceration repair (stitches)

Self-pay:

$150 + office visit fee

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.1

Quality of care

4.5

Bedside manner

4.5

Staff friendliness

4.5

Facility cleanliness

4.7

What patients are saying...

5.0

Bern having some pain for a few days. Made the appointment online, checked in on the app was seen soon after. Everyone helpful and nice.

Sherry H.

Sep 26, 2024

Verified

5.0

Been coughing for several days, couldn’t get into my family doctor. Booked an appointment online and got in that morning. Very friendly office and clean. Dr. Hervey was very thorough. Would highly recommend.

Dawn B.

Sep 25, 2024

Verified

5.0

Wow! I’ve been to other Fast Pace Clinics but I’ve never been treated so well. I’m so impressed! I hadn’t even finished my paper work when they called me back for my appointment, then my total wait time from nurse to doctor was about one minute. The doctor listened to me carefully and heard what I needed. I got my medication sent to my pharmacy immediately. I also got a page of suggestions for how to make myself well beyond medication. I would definitely recommend this provider! Wow!

Jacqueline M.

Sep 24, 2024

Verified

5.0

Dr. Harvey was outstanding and very helpful, addressing my concerns.

Marvin M.

Sep 21, 2024

Verified

3.0

Had been having respitory issues. Felt like was getting sick. Made apt and the wait time was minimal. The nurse who took my vitals and my covid test was amazing. The PA was terrible! Never listened to my chest, looked at my sinuses, only looked in my ears and said there was fluid in them but it would be fine. Said if felt worse within 48hrs call and could get an antibiotic. I did call back to request it since my ears had gotten worse and were very painful, she refused to call in a prescription. Absolutely terrible. I have been there many times before and they have been great but this provider was not worth the $60 I spent on the apt.

Jason O.

Sep 17, 2024

Verified

5.0

My experience with Urgent Care was fabulous! I didn’t have to wait at all and was taken even before my scheduled appointment. The nurses who waited on me were very friendly and professional and my reason for going there was satisfied very abruptly. This place is great. If I ever need medical care again, this is the place I’d go to.

Thomas P.

Sep 13, 2024

Verified

5.0

Dr. Harvey was wonderful! He was very thorough in his explanations. He really cares.

Tabatha H.

Sep 11, 2024

Verified

5.0

They got me in quickly Doctor really listened to all my concerns

Pamela H.

Sep 10, 2024

Verified

5.0

Thank you very much to the wonderful staffs and the doctor

Arya S.

Aug 27, 2024

Verified

5.0

The staff from the front desk ,nurse to the Doctor they are super amazing thank you from the bottom of my heart ! You are real Heros for saving our health

Hajer A.

Aug 23, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Urgent Family Care in reviews?

2,152 patients have shared ratings for Urgent Family Care in Knoxville on Solv. The average rating is 4.7 out of 5. That includes 4.1 for wait-time, 4.5 for quality of care, 4.5 for bedside manner, 4.5 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Urgent Family Care’s profile.

How do I make a booking at Urgent Family Care?

You can book a visit with Urgent Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Urgent Family Care accept?

Urgent Family Care accepts Aetna, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Urgent Family Care

Depending on insurance status and whether Urgent Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Urgent Family Care?

As an urgent care center, Urgent Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Urgent Family Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Urgent Family Care located?

Urgent Family Care is located at 108 Lovell Rd in Knoxville and serves patients throughout the area.

Is Urgent Family Care open on the weekends?

Yes. Urgent Family Care is open on weekends including Saturday 9:00 am - 7:00 pm and Sunday 9:00 am - 7:00 pm.

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