Urgent Family Care

Open until 7pm

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Saturday, November 16 (EST)

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Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

BOOKED APPOINTMENT TIME IS AN ESTIMATED TIME ONLY. When you book online you will decrease your wait time, but you are NOT guaranteed to be seen at the time you reserved. We see walk...

Book an appointment at Urgent Family Care. Urgent Family Care is an urgent care center in Knoxville, located at 108 Lovell Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Urgent Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Urgent Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Urgent Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

108 Lovell Rd

B

Knoxville, TN, 37934

Get directions

Office hours

Eastern Standard Time (EST)

Sun

9:00 am - 7:00 pm

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 7:00 pm

Sat

9:00 am - 7:00 pm

Open now

Insurance and payments

Insurance

While Urgent Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This clinic accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$150

X-ray (arms, hands, legs, or feet)

Self-pay:

$150 + office visit fee

X-ray (chest)

Self-pay:

$50-$125 + office visit fee

Flu shot

Self-pay:

$25

Sports physicals

Laceration repair (stitches)

Self-pay:

$150 + office visit fee

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.2

Quality of care

4.5

Bedside manner

4.5

Staff friendliness

4.6

Facility cleanliness

4.7

What patients are saying...

5.0

Fourth urgent care I’ve been to today. No wait, kind and fast service. The doctor was very kind and knowledgeable! Above and beyond. So glad I landed here and this will be my first stop from now on

Sharla B.

Nov 15, 2024

Verified

5.0

Scheduled an appt first thing Friday morning due to possible muscle spasm in lower back. Dr. Harvey is amazing and I wish I could have him every time I have to go in. Can we clone him?? I highly recommend them, but don’t want to overcrowd them so I can’t get in. LOL

Tricia M.

Nov 9, 2024

Verified

5.0

The appointment itself went great. Everyone was very kind and prompt. The issue was getting the rx sent to the correct place. I told them Walgreens, after several hours and a visit to the pharmacy I was informed they sent it to cvs. Cvs didn't have half of it in stock, called the Dr's office and asked for them to send rx to Walgreens. I don't think it ever got sent. If you've had a sick toddler who is screaming in pain you know that running around for several hours trying to track down medication isn't ideal. Again, the rx being the only issue.

Huxley B.

Nov 8, 2024

Verified

5.0

Everyone was great! I was nervous cause it was a stupid injury but it was taken care of cleansed and treated great with no judgement for being and old clumsy lady lol thank you all

Betsy S.

Nov 6, 2024

Verified

5.0

My visit went amazing and fast. The front desk staff was nice and I had an easy check in. The nurse was also super nice and helpful. The doctor that saw me was also very friendly and diagnosed me quick!

Shianna W.

Oct 23, 2024

Verified

5.0

Always my go to place when I’m sick. Never have to wait long, always nice kind and polite fast results always leave feeling better

Nicole S.

Oct 22, 2024

Verified

5.0

WE WERE VERY PLEASED. THE STAFF, SCHEDULING, CHECK IN, AND TREAMENT WERE EXCELLENT. THE DR. THAT IS DR. HARVEY WAS GREAT AS HE ATTENDED TO THE DETAILS OF MY ILLINESS. HIS MANNER, LISTENING, EXPLANATION,AND TREATMENT WERE VERY PROFESSIONAL. DR. C.

Dr. Leon C.

Oct 20, 2024

Verified

5.0

Able to schedule appointment online and complete paperwork. No wait time. Receptionist and nurse were pleasant and competent. Dr. Is awesome. Great at explaining everything and very nice. I definitely recommend this provider.

Debra B.

Oct 13, 2024

Verified

5.0

I got there earlier than my appointment and was able to get in.

Robert R.

Oct 10, 2024

Verified

5.0

Been feeling bad for a few days- pass this place on the way to work. Got on line book appt- was seen same day. In and out less than a hour.  Will use again.

Jeannie F.

Oct 10, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Urgent Family Care in reviews?

2,195 patients have shared ratings for Urgent Family Care in Knoxville on Solv. The average rating is 4.7 out of 5. That includes 4.2 for wait-time, 4.5 for quality of care, 4.5 for bedside manner, 4.6 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Urgent Family Care’s profile.

How do I make a booking at Urgent Family Care?

You can book a visit with Urgent Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Urgent Family Care accept?

Urgent Family Care accepts Aetna, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Urgent Family Care

Depending on insurance status and whether Urgent Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Urgent Family Care?

As an urgent care center, Urgent Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Urgent Family Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Urgent Family Care located?

Urgent Family Care is located at 108 Lovell Rd in Knoxville and serves patients throughout the area.

Is Urgent Family Care open on the weekends?

Yes. Urgent Family Care is open on weekends including Saturday 9:00 am - 7:00 pm and Sunday 9:00 am - 7:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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