Urgent Family Care

Open until 7pm

Urgent Family Care Logo

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Monday, December 30 (EST)

Popular Clinic! Booked on Solv 13 times today

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

BOOKED APPOINTMENT TIME IS AN ESTIMATED TIME ONLY. When you book online you will decrease your wait time, but you are NOT guaranteed to be seen at the time you reserved. We see walk...

Book an appointment at Urgent Family Care. Urgent Family Care is an urgent care center in Knoxville, located at 108 Lovell Rd.

Offering convenient urgent care services in a comfortable setting, and a proud partner of Solv, Urgent Family Care ensures that your medical needs are addressed promptly and efficiently. We are open 7 days a week, catering to non-emergent healthcare conditions without the need for an emergency room visit.

At Urgent Family Care, we provide a broad range of services, all handled by our experienced medical professionals. Our facility boasts state-of-the-art medical equipment and a comfortable waiting area, ensuring your visit is pleasant and effective.

What sets Urgent Family Care apart is the ability to book your visit online in real-time via Solv, significantly reducing your wait time and streamlining your experience. Walk-ins are welcome, but we encourage online bookings to make your visit as quick and stress-free as possible.

Location

108 Lovell Rd

B

Knoxville, TN, 37934

Office hours

Eastern Standard Time (EST)

Sun

9:00 am - 7:00 pm

Mon

9:00 am - 7:00 pm

Open now

Tue

9:00 am - 3:45 pm

Wed

Closed

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 7:00 pm

Sat

9:00 am - 7:00 pm

Insurance and payments

Insurance

While Urgent Family Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$150

X-ray (arms, hands, legs, or feet)

Self-pay:

$150 + office visit fee

X-ray (chest)

Self-pay:

$50-$125 + office visit fee

Flu shot

Self-pay:

$25

Sports physicals

Laceration repair (stitches)

Self-pay:

$150 + office visit fee

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.7

Overall rating

Wait time

4.2

Quality of care

4.5

Bedside manner

4.5

Staff friendliness

4.6

Facility cleanliness

4.7

What patients are saying...

5.0

Dr. Harvey was so nice and friendly and so was Christy. They’re working their butts off back there and doing a great job. The check in staff was equally friendly and helpful. Really appreciate them all.

Kelsey C.

Dec 20, 2024

Verified

5.0

I have been here several times and each time the quality of care is fantastic.  I highly recommend.

Beverly H.

Dec 15, 2024

Verified

5.0

THE O.V. WITH URGENT CARE YESERDAY WAS GREAT!!!!!. THE FRONT OFFICE, PAM THE NURSE, AND DR.HARVEY WERE EXCELLANT!!!!!! I AM MUCH BETTER. THE MEDS ARE WORKING. DR. COCHRAN.

Dr Leon C.

Dec 14, 2024

Verified

5.0

Highly recommend! Short wait time & excellent treatment.

Carmen Y.

Dec 13, 2024

Verified

5.0

Friendly staff, very informative and quick visit. I prefer a no-nonsense approach, the visit couldn’t have went better

Mary D.

Dec 10, 2024

Verified

5.0

Came after work 30 minutes till close the kind front desk lady quickly got me checked in and seen. Customer service 10/10. The woman who took my tests was so friendly and polite she made me feel calm and safe. I had a woman named Amy as my doctor and she explained my sickness with detail and experience. She also had amazing bed side manor and I will 100% be back here next time I get sick. High recommended

Emily G.

Dec 6, 2024

Verified

5.0

Experienced symptoms of a UTI and knew I couldn't wait through the weekend. Clinic scheduling is a breeze with the app, accepted my insurance, no waiting upon arrival, staff is professional. thorough, and kind. The office and restrooms were very clean. Patients are requested to wear a mask upon entering which I agree is prudent for flu and covid season. I have used this clinic before and will continue to do so in the future. I would absolutely recommend to family and friends.

Karen V.

Dec 1, 2024

Verified

1.0

I had the most disappointing experience with Mr. Johnny Rivers today. I went in for a severe sinus infection and was shocked by how rushed and dismissive the appointment was. I was barely given any time to explain my symptoms, and instead of being listened to, I was talked down to. No one took my temperature or blood pressure, despite the fact that I was running a 100+ fever. Dr. Rivers had his hand on the door handle as if he was already preparing to leave, while I was still trying to explain my issues. I think he was in the room for maybe 3 minutes and I was the only patient in the building at the time. (I think) To make matters worse, he called me “sweetie” and touched my knee without any explanation, which was incredibly unprofessional and uncomfortable as he has been rude the entire time. I’ve been in and out of doctors' offices since I was 7 due to ongoing medical issues, and I have never experienced someone so rude and dismissive. I left feeling disrespected, unheard, and completely ignored. I would not recommend Johnny Rivers to anyone seeking medical care.

Caroline C.

Nov 27, 2024

Verified

5.0

I have been struggling with have a cough and hurting in my back, i was in back within 15 mins and the Dr had seen me 15 mins later I've been there before and I like everyone there, their so nice and work to get you what you need. Would definitely recommend them.

Stephanie F.

Nov 27, 2024

Verified

5.0

Everything was so easy to navigate from scheduling, the staff and the care I received. My visit was thorough and informative. I feel like I was taken seriously and got what I needed for treatment. Thank you for such a pleasant experience on a day I was feeling very crummy physically.

Angela O.

Nov 25, 2024

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Urgent Family Care in reviews?

2,242 patients have shared ratings for Urgent Family Care in Knoxville on Solv. The average rating is 4.7 out of 5. That includes 4.2 for wait-time, 4.5 for quality of care, 4.5 for bedside manner, 4.6 for staff friendliness, and 4.7 for facility cleanliness. You can read all the individual patient reviews on Urgent Family Care’s profile.

How do I make a booking at Urgent Family Care?

You can book a visit with Urgent Family Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Urgent Family Care accept?

Urgent Family Care accepts Aetna, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Urgent Family Care

Depending on insurance status and whether Urgent Family Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Urgent Family Care?

As an urgent care center, Urgent Family Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Urgent Family Care will provide a variety of vaccinations, annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Urgent Family Care located?

Urgent Family Care is located at 108 Lovell Rd in Knoxville and serves patients throughout the area.

Is Urgent Family Care open on the weekends?

Yes. Urgent Family Care is open on weekends including Saturday 9:00 am - 7:00 pm and Sunday 9:00 am - 7:00 pm.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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