Baptist Urgent Care, Collierville, TN

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Thursday, March 6 (CDT)

Highlights

Modern patient experience

Mobile check-in, Mobile waitlist, Online paperwork

Overview

What to know before you go

Hold My Spot® is an estimated time you will be seen once registration is completed. A patient with a critical condition may be evaluated first. For your convenience, you will...

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At Urgent Team, we understand that when the need for care is urgent to you, the solution needs to be compassionate, comprehensive, and convenient. Instead of an expensive trip to the ER or a long wait for a doctor’s appointment, our urgent care centers in Alabama, Arkansas, Mississippi and Tennessee are open late and on weekends. Urgent Team treats injuries and illnesses, as well as provides occupational health and wellness care.

Non-emergent healthcare conditions treated by Urgent Team include: sprains, strains and broken bones; eye and ear infections; burns; bites, stings and allergic reactions; asthma and respiratory issues; flu, colds and viral illnesses; diarrhea, nausea and vomiting; urinary tract infections, and much more. Urgent Care also has suturing and X-ray capabilities, as well as provides both diagnostic and preventive care including wellness visits, management and monitoring of chronic conditions, annual physicals, DOT exams, immunizations, and most vaccinations. Learn more about our services at www.UrgentTeam.net.

Location

397 New Byhalia Rd

Collierville, TN, 38017

Get directions

Office hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Virtual visit hours

Central Standard Time (CDT)

Sun

1:00 pm - 5:00 pm

Mon

8:00 am - 8:00 pm

Tue

8:00 am - 8:00 pm

Wed

8:00 am - 8:00 pm

Thu

8:00 am - 8:00 pm

Closed now

Fri

8:00 am - 8:00 pm

Sat

9:00 am - 5:00 pm

Office photos

Clinic office (0)
Clinic office (1)
Clinic office (2)
Clinic office (3)
Clinic office (4)

Insurance and payments

Insurance

While Baptist Urgent Care partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Aetna
Anthem
Blue Cross Blue Shield
Cigna
Humana
Medicaid
Medicare
PPO
Self-Pay
TRICARE
Triwest
United Healthcare

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

Office visit

Self-pay:

$120

Video visit

Self-pay:

$70

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

Self-pay:

$20 + office visit fee

Camp physical

Self-pay:

$20

School physicals

Self-pay:

$20

Sports physicals

Self-pay:

$20

Laceration repair (stitches)

10-panel drug test

5-panel drug test

Hepatitis test

Mole removal

Wart removal

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

4.8

Overall rating

Wait time

4.0

Quality of care

4.7

Bedside manner

4.7

Staff friendliness

4.6

Facility cleanliness

4.8

What patients are saying...

5.0

All the staff were so nice and competent. Will definitely go back.

Alyssa B.

Mar 5, 2025

Verified

5.0

Came home from work after a week of minor cold symptoms feeling terrible. I was picking a temp so scheduled an appointment within an hour. Check in was super easy. The staff was delightful and thorough. Doctor was adorable and so helpful.  Got my RX’a and went on my way. I would definitely go again and 100% recomend.

Amy S.

Mar 5, 2025

Verified

5.0

I had a pleasant experience at Baptist Urgent Care in Collierville yesterday.  The lady at the front desk was very efficient with handling my paperwork.  The nurse assistant & PNP were both very friendly and quick.  The office was clean. I just wish everyone wore masks because the other patients had serious coughs and I was only getting my ears checked.  I actually had an ear infection in my left ear.  I waited almost one hour before the PNP saw me and diagnosed me.  Other than the wait time and people not wearing face masks, I feel the service was great and I got my medications quickly so I started the antibiotics immediately within less than 30 mins after the urgent care office. I would go back again if I had anymore problems with my ears.🙏🏼❤️. I would recommend this urgent care if you cannot see your pcp.

Bita W.

Mar 5, 2025

Verified

5.0

The NP was excellent.  The staff was very good and friendly.

Wayne R.

Mar 5, 2025

Verified

5.0

Treated for a sinus infection. Feeling much improved today so glad I came.

Amy C.

Mar 4, 2025

Verified

5.0

Scheduled our appointments. Arrived and there were quite a few folks there. We were seen at our time. Very polite and professional.

Diana D.

Mar 3, 2025

Verified

5.0

Front desk was unfriendly as always.  Unfriendly.  Providers were great.

Hope L.

Mar 3, 2025

Verified

5.0

Made appt the night before for 9:15am. Arrived 15 min early and was seen at 10:10 am. Front office person was nice and visit was quick once seen.

Mike F.

Mar 3, 2025

Verified

5.0

My daughter had a fever this morning I was able to book an appointment online quickly the same day. I was able to check in from my vehicle and watch the waitlist and know when to come in closer to our turn in line. Nicole was so nice and gave us options for medicine. The wait is a bit longer than I’d like but it’s an urgent care and it’s to be expected. Honestly it’s quicker than most urgent cares I’ve ever been to, I just hate waiting haha. Thanks again for everything to the Collierville urgent care team!

Katie A.

Mar 2, 2025

Verified

5.0

I walked in 15 minutes before closing time and was seen quickly. Super efficient check in and not too much paperwork. NP was very kind and listened to my concerns. I was diagnosed and out the door in 30 minutes or so.

Mary Lou A.

Mar 2, 2025

Verified

All reviews are opinions of patients and do not represent the opinions of Solv.

Frequently Asked Questions

How do patients rate Baptist Urgent Care in reviews?

4,019 patients have shared ratings for Baptist Urgent Care in Collierville on Solv. The average rating is 4.8 out of 5. That includes 4.0 for wait-time, 4.7 for quality of care, 4.7 for bedside manner, 4.6 for staff friendliness, and 4.8 for facility cleanliness. You can read all the individual patient reviews on Baptist Urgent Care's profile.

How do I make a booking at Baptist Urgent Care, Collierville, TN?

You can book a visit with Baptist Urgent Care directly through Solv. The clinic also accepts walk-in patients, however, booking in advance usually minimizes your wait time, allowing you to get in and out of the urgent care quicker.

What insurance does Baptist Urgent Care accept?

Baptist Urgent Care accepts Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, PPO, Self-Pay, TRICARE, Triwest, United Healthcare. Depending on your specific insurance plan, your out of pocket visit cost will vary. Contact the clinic directly for further details.

How much does an urgent care visit cost at Baptist Urgent Care

Depending on insurance status and whether Baptist Urgent Care is in-network with your specific plan, an urgent care visit to this location may vary. Generally speaking, a co-pay for the visit itself will range from $35-75 with lab tests and other services possibly increasing that total. Without insurance, the self-pay price of a visit will likely be between $100-250 depending on the reason for visit or prescribed treatment plan. Additional services such as lab tests, x-rays, medications, and other services may be additional costs. Please make sure to talk with your provider about the costs prior to receiving treatment.

What are the primary services of Baptist Urgent Care, Collierville, TN?

As an urgent care center, Baptist Urgent Care treats a range of non-emergent injuries and illnesses, as well as provides certain preventative care. More specifically, Baptist Urgent Care will provide annual exams and sports physicals, general lab tests and screenings, and diagnose and treat routine conditions like the common cold, flu, infections, rashes, allergies, strep throat, and more.

Where is Baptist Urgent Care, Collierville, TN located?

Baptist Urgent Care is located at 397 New Byhalia Rd in Collierville and serves patients throughout the area.

Is Baptist Urgent Care, Collierville, TN open on the weekends?

Yes. Baptist Urgent Care is open on weekends including Saturday 9:00 am - 5:00 pm and Sunday 1:00 pm - 5:00 pm.

Does Baptist Urgent Care offer telemedicine?

Yes! Baptist Urgent Care offers video visits, or telemedicine appointments through Solv allowing you on-demand, virtual access to the same providers that you would otherwise see in-person.

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The content provided here and elsewhere on the Solv Health site or mobile app is provided for general informational purposes only. It is not intended as, and Solv Health, Inc. does not provide, medical advice, diagnosis or treatment. Always contact your healthcare provider directly with any questions you may have regarding your health or specific medical advice.

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