Years ago this Urgent Care had professional employees…not now very unprofessional. I will not recommend this facility to my family or friends. Only if the Doctor could see out front how unprofessional the receptionist and the young man that calls the patients back how unprofessional he is as well. They’re only kind and somewhat professional to a certain group of people. I’m not talking race I’m talking if you look presentable you might get treated differently.

Years ago this particular Urgent Care were the place to go for outstanding emergency health care needs, not anymore the staff are very unprofessional street material. Especially the receptionist s and the young guy that calls patients to the back before the Dr’s see you. Will be telling my friends and family until Urgent Care train and hire professional people will not recommend this facility. Very unprofessional!!!!

DO NOT go to this UNPROFESSIONAL ESTABLISHMENT!!! (They are VERBALLY Volatile, aggressive & again UNPROFESSIONAL) I am completely appalled, disturbed, and ultimately DISGUSTED! PLEASE READ: So I gave this establishment a call at 4:58pm & I asked them an insurance question. I was literally 20 mins away. I saw the establishment closed at 6 so I had a decent amount of time to get there so my daughter could be seen. I pull up at 5:33pm. I get to the doors & they are locked. In my mind I thought maybe the doors were locked for safety purposes being that it’s daylights saving and it’s getting closer to closing time. So I knocked harder just in case they were in the back and couldn’t hear me. Next thing you know I hear a woman that’s parked near the front door literally roll her window down and scream rudely, “We’re closed!" I then stated, “Well, I just got off the phone with you all and y’all didn’t mention anything about closing early, plus the hours online state that you all close at 6pm." She again abruptly yells out, “WELL WE’RE CLOSED, you must be DAMN mad or something the way you’re banging on the door!" & then she proceeded to laugh!! I WAS IN COMPLETE SHOCK!!! I literally thought this was a prank! Here I am standing outside a suppose to be “professional establishment” with my 2 year old daughter, & my 5 year old niece while this “suppose to be professional woman” is laughing In my sick daughter’s face about being closed! In response to her ignorance I stated, “Now I see why this establishment is almost a 2 STAR in reviews & rating!!” The story gets worse! As I’m walking to my car with 2 children this grown woman is still cursing and laughing! So I pull my phone out and begin to record! I recorded the building, the time/date which was located on my Apple Watch and it just so happen that the tag plates are seen as well! ( Now The WORST PART) This grown woman gets out her car open the facility back up with the keys to the building and said come sign in since you want to be seen so bad!! Whoever that was left in the building must have asked, “Who are you arguing with?” She loudly yells, "Some ghetto dumb ass lady!" Meanwhile, she’s in her work clothes in front of her work building cursing in front of the establishment while I’m RECORDING her! But I'M the DUMB ONE?! Again I’m in complete shock because now this ignorant “suppose to be professional” has acknowledged that you were suppose to be open but you decided to close the doors! Which to me indicates to me a number of things! I will be taking this to the highest level that I can legally. As a professional woman thinking I’m walking into a professional establishment only for me to have to literally cover my sick daughter’s ears from profanity is beyond me!! After reading through reviews I see clearly this is a normal practice at this establishment b/c they have a # of 1 star reviews complaining about the same thing! This is very unfortunate but in hindsight this may have been what needed to happen, I’m a woman of my word & this is now personal for me b/c my 2 year old daughter was involved! I will ensure that this is reported on ALL LEVELS! & if you experience this please contact the Better Business bureau SN: I attached the phone call I made prior to me showing up, I’ve also attached their online # & address. Just in case they try to change the name/number of this establishment b/c again I’m taking this as far as I can legally/through the media & all My 2 year old daughter was involved and should have not witnessed that! Stay tuned for the videos and pics after I seek legal advice on taking this to the media!