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Victory Medical, Westlake

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Highlights

Overview

Location

3811 Bee Caves Rd

West Lake Hills, TX, 78746

Office hours

Central Standard Time (CDT)

Sun

Closed

Closed now

Mon

9:00 am - 5:00 pm

Tue

9:00 am - 5:00 pm

Wed

9:00 am - 5:00 pm

Thu

9:00 am - 5:00 pm

Fri

9:00 am - 5:00 pm

Sat

Closed

Office photos

Clinic office (0)
Clinic office (1)
Clinic office (2)
Clinic office (3)
Clinic office (4)

Insurance and payments

Insurance

While Victory Medical partners with the below insurances, we recommend giving your insurance provider a call to confirm coverage and benefits.

Medicare
PPO
Self-Pay

Self-pay

This location accepts payment without insurance. Self-pay prices include an office visit charge unless noted. For more details, .

Services

X-ray (arms, hands, legs, or feet)

X-ray (chest)

Flu shot

School physicals

Sports physicals

Laceration repair (stitches)

Solv makes no guarantees regarding the accuracy or completeness of pricing information, as it is subject to the partner's discretion. Prices don't guarantee availability. If you decide to use your insurance for your visit and the claim is fully processed, the clinic may not be able to revert to a self-pay rate, depending on insurance carrier and plan. Taxes may apply.

Patient ratings and reviews

2.5

Overall rating

Wait time

1.0

Quality of care

2.0

Bedside manner

3.0

Staff friendliness

3.0

Facility cleanliness

3.0

What patients are saying...

1.0

This place sucks. We got a recommendation to see Dr. Keller, a DO family practitioner and Dr. Prajapati, a pediatrician. They are both great doctors and the only time I ever have a positive experience is when we are being seen by them. Prescriptions, forget about it! I have a standing prescription for ADHD and I'm 42. I can only get one month at a time, despite others that I know that get it in a 90 day supply. They require me to come in and get "reevaluated" and drug tested every 3 months and make stupid mistakes like telling me that I have to come in to get reevaluated because its been 3 months, when it has only been 2 months and 3 days. July 29 I got reevaluated(they lost my urinalysis and I had to call back and set up another time to come in and pee, real convenient) and when I called back Oct. 2, they tell me its been 3 months. Bozos-that took me talking to the manager twice to explain to her how months and days work, and that there are about 30 days in each month. As we speak I am on the phone with them and they have continued to screw everything up. I've had at least 8 conversations with them about this one refill and right now they are saying that the doctor has finally signed off on it but the supervising physician has to sign off on it as well, and she's...wait for it - off today. They are always off. This place is terrible and I wish the good doctors would go somewhere else or streamline their awful customer service model. Ain't nobody got time for that!

Anonymous

All reviews are opinions of patients and do not represent the opinions of Solv.

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