Very bad experience. Long wait Doctor didn’t prescribe anything to help me. Called back next day. No response. I wouldn’t recommend. Two days later still sick. No meds

Prescription for antibiotic was never sent to my pharmacy from yesterday. I called pharmacy repeatedly repeatedly throughout the day and had to call back physicians one this morning. Still waiting for prescription!! This was egregious!!!

Always very helpful and caring

The meeting was quick and the doctor diagnosed me quickly.

She very pleasant and professional

Really helpfull and answer my concerns.

I scheduled a telehealth call 15 min before the time Ave was having difficulties getting in. I received two phones from the office and we agreed to speak over the phone.

I never usually have issues with urgent care but the provider I was matched with today for my virtual call wasn’t helpful. I was explaining my symptoms and situation and she came off rude about it. Then, I was trying to ask about the medication she was prescribing me and she didn’t properly answer any of my questions or explain what the medication was for and how it would help treat my current symptoms. She only said it was a decongestant. It was like a 4 minute call. When I got to the pharmacy to pick it up, I realized she had given me a drowsy medication that’s meant for coughs, which I prefer not to take medication that makes me feel drowsy, and I don’t even have a cough. I am not going to take the medication, so I am simply left with resting and drinking water. I will be coming back to urgent care if my symptoms pursue, and hope for a better experience next time. I would like to give this provider the benefit of the doubt by saying that she was probably busy or something. Thank you.

Easy online process for a telemed visit. Doctor was pleasant and understood my issue.

Doctor was very thorough and pleasant t. He said he was going to call @ 20:15 and he did. Second time I use physician one and I will use it again it’s awesome.