Had conjunctivitis.  The symptoms were mild and clear. The telehealth option was perfect.  The PA  was excellent.  Friendly, knowledgeable, and very helpful.

Very efficient and responsive. Great care promptly delivered

Very easy to make an appointment, and the video and audio quality were fine; however, it ended up being unhelpful because the provider told me that video visits are inappropriate for respiratory symptoms — even though York Hospital’s listing on Solv clearly states that video visits are appropriate for “…common illnesses such as colds, flu, allergies, and sinus infections…” (that is a direct copy and paste from the York Hospital listing in the Solv app). Obviously if I had known ahead of time that York Hospital doesn’t deal with those illnesses via video visit, I wouldn’t have bothered to make the appointment.

Great virtual visit, Val was amazing. So kind, attentive and very informative. Highly recommend!!!!

This was so easy to schedule and to meet with doctor! However the S Walgreens pharmacy has been close the last 2 days so I still haven’t been able to start my antibiotics and have a fever again. Hoping they will be open tomorrow!!

Easy to book an appointment, even on the same day. Check-in process was straight forward. The doctor had my prior visit records hand so we were able to discuss the issue quickly and efficiently. Excellent experience for my first medical televisit!

Scheduling was easy. So much better than waiting in a walk in care or ER with a bunch of other sick people. I will definitely use them again!

I am Deaf. Dr and I  used the videophone with the relay person on my TV.  I like it because it saves my time and it is not emergency. Dr advised me to use medicines. It works well!

Felt that the plan for care makes sense for my symptoms and clear expectations were laid out. Appreciated the ease of the Telehealth experience. Thank you

Bad case of poison ivy on my face. My primary care was not in the office and the suggestion was to go to a walk in .. Instead I booked a Telehealth visit thru York Hospital…So easy! The NP was early to the appointment and we had a game plan within 10-15” I highly recommend going this route depending on your particular situation!