BayCare Health System Locations in Thonotosassa, FL

I had to visit this facility yesterday and was seen by Pete Baker, PA-C. He was so nice and made me feel very comfortable. He took his time and listened to my concerns. I would highly recommend him. I found the facility very clean also. M.Rich

I was there on Sunday morning March 1st at approximately 10am. I had booked a spot on line as I was having abdominal pain. The wait time was short, the office personnel were great and the initial technician was kind, compassionate and friendly. The Doctor on duty at that site was simply fantastic, understood my problem immediately and set up a immediate referral to St. Joseph hospital emergency room services as suspected appendicitis. Her referral to the hospital made my service in the emergency room quick, professional and compassionate. Within an hour of being in the emergency room, I was diagnosed through a CT Scan of having a ruptured appendix and immediately scheduled for emergency surgery. The Doctor on site at the Water’s Ave. site in Tampa saved me from having serious complications and helped me greatly understand what had happened and how serious it really was. There is simply no way to thank her enough.

I had burned myself very badly so bad that I almost rushed to the ER thinking a walk in clinic could not handle such a burn. Upon my arrival at the Valrico Baycare, the front staff immediately began working with me to get the basic information they needed to assist me. Once most of this was obtained the Dr. seen me within minutes. The Doctors, Nurses, and staff were very helpful and have been for over a week now. They clean the wound and dress my arm every 3 days even on a Sunday this place is a life saver!!! I would like to personally thank everyone there for the Job and work they do and in the polite,and professional manner they do it. I would recommend this clinic to everyone. Thanks again Baycare and all the Valrico staff.

Jamie at the front desk (pleasant and professional) entered my information into the system. He perceptively noticed that it would be diffucult for me to fill out the medical history portion (on a tablet) with my injured arm. Jamie assisted me with the Q & A. It took much less time, without the physical pain or hassle. He suggested that I take a seat and that they would be with me shortly. I noticed a check in board above the front desk (I was currently7th). The lobby (clean and tidy) offers hand sanitizer, tissues, coffee and water. My wait time was not long. Lynn the resident Rad Tech took my vitals (weight, blood pressure and temperature) and was very congenial and understanding about my partial hearing loss. She took the time to keep me informed. Lynn also took my X rays and comprehensively conveyed what was needed for each X ray angle. Lynn stated that it would 2 minutes before the Doctor would arrive. That occurred in 2 minutes or less. Dr. Matier is highly personable, obviously well educated and openly approachable in both demeanor and communication. This staff gives outstanding health care at any level. Thanks so much!

I‘m a patient from Germany and had to visit BayCare during my vacation. I am a frequent visitor in Florida. I felt very comfortable and despite some initial technical problems with the registration, everything was handled flawlessly. Thx a lot