Automatically get targeted feedback
Trigger surveys to defined audiences, segmenting by providers or visit details.
Access real-time data
Monitor metrics over time with live data dashboards.
Quickly identify trends
AI insights help you understand your data and what’s happening, fast.
Optimize your on-demand care business with rich insights
Here’s how it works:
Unlock insights faster with AI-driven analysis
No SQL? No problem. It’s easy to gather insights and identify operational improvements with Solv reporting. You can drill down by location or provider, and connect the dots with visit context through operational data only available on Solv.
Ask patients anything
Automatically collect quantitative and qualitative patient feedback with SMS surveys — with a 10x higher response rate than email. You have full control over survey questions and segmentation, so you can drill into key issues like no-shows, cancellations, and long wait times; or gather feedback on specific providers or visit types. And it’s all built on our Messaging platform, so you can easily follow up with patients to dig deeper or address concerns.
Expert consultation — from a real human
We collect and analyze data from thousands of urgent cares, so we know what good looks like. Our success consultants review your data and meet with you regularly, surfacing opportunities to maximize your results.
