Save staff time
Generate review responses with the click of a button and analyze review data faster.
Boost response rate
Unified conversation builds trust, so more patients will follow through.
Acquire more patients
94% of patients use online reviews to evaluate and choose a new provider.
Stand out where it matters most
Here’s how it works:
Supercharge your online reputation
Automated review prompts help you capitalize on excellent patient experiences, turning them into more 5-star reviews. And with everything on one familiar text thread, patients are more likely to respond. Our partners have collected up to 50% more Google reviews after switching to Solv.
Engage with patients at scale
Nobody’s perfect. So when those less-than-stellar reviews inevitably roll in, it’s important for your team to respond. Do that 3x faster with our AI-generated responses that can be sent as-is or edited as you see fit.
Rich insights and context just a click away
Feedback is a gift, but it can be hard to sift through. Our copilot automatically tags and analyzes your patient feedback so you can quickly identify and address opportunity areas — and give kudos to your team for things they’re doing well. Full visit context is just a click away, so you can dig into details like reason for visit or wait time.
Collect deeper feedback & triage complaints without lifting a finger
Automate SMS prompts to collect patient feedback — whether through a simple NPS survey or custom questions that surface strategic insights. InboxAI scans responses for issues like billing confusion or care concerns, summarizes each one, and routes it to the right team member so nothing slips through the cracks.
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