Patient Experience

Consumer Check-up: A Lesson in Patient Experience from a Hospitality Exec


Register to watch the video

Solv CEO Heather Fernandez and Gerard Van Grinsven, former executive of The Ritz-Carlton and prior CEO of Henry Ford West Bloomfield Hospital for a discussion on creating best-in-class consumer experiences in healthcare.

Join the virtual fireside chat to discuss:

  • Applying a retail and hospitality lens to healthcare
  • How consumerism is leading to innovations within healthcare
  • Ideas for adapting your patient experience during a pandemic
  • Tactical approaches to up-level your patient experience to align with consumerism

Watch the Webinar

Attract more patients.
Reduce wait times.
Boost online reputation.

See why top practices use Solv.

This site uses cookies to provide you with a great user experience. By using Solv, you accept our use of cookies.