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in Evanston, IL

We go go here often enough. Everyone is friendly and professional. Staff has been great all around. Care and treatments, no issues. Wait times vary, sometimes quick even with many people, other times slow even when no one is there or has left, it still takes a long while before being called.

I recently went to this facility for extreme arm and shoulder pain after suffering a fall. I was greeted by three very nice girls at the front desk. The nurse I saw, Carol was so very nice and caring and put me at ease instantly. She also helped me put my coat on when I was leaving knowing my arm was so sore. I had x-rays and the technician, Sandy was great. Dr. Syed was the doctor whom I saw and he was wonderful. I can not say enough good things about this facility. I am so thankful this wonderful facility is in my neighborhood.

Earlier this year I switched my Medicare health plan from Advocate to North Shore and have been extremely impressed with the level of service to quality of care. A recent visit to the Gurnee Immediate Care Facility reinforced my satisfaction with North Shore. The wait to see the doctor was less than 5 minutes and the entire staff was knowledgeable and courteous.