Tackling Convenience, Access and Insurance Tracking. Introducing the Solv App.

Our first-ever mobile app is here

Finally, an app! We’ve been mobile web optimized from the jump, but like many other startups, we wanted to spend the time understanding consumer behavior and preferences without the friction of an app download. After all, visiting a doctor’s office isn’t a once a week restaurant booking on OpenTable, a 3x/week ride around town on Lyft or the daily habit of checking out new dream homes on Trulia. 

What we learned is that consumers do want a frictionless experience. They don’t want to repeat the same process again and again every time they visit their favorite urgent care center. They’ve told us, “make this like Amazon.” They asked that  when they open the app, their favorite providers are surfaced first, anywhere they’ve previously visited is a few taps away from an instant booking. That their kids’ profiles, their insurance cards and paperwork are saved and automatically sent front desk before they arrive. The typical 2+ hour experience of finding same day availability, booking an appointment, filling out paperwork (again) and waiting...is cut down to seconds. And so we did just that. 

Today, we’re excited to unveil the Solv app for iOS. Our iOS app is available today in the App Store for free, and Android will be launching in the Google Play Store later this year. 

You can now track your healthcare spending and insurance deductible on Solv, too

Health insurance is notoriously confusing–especially for the 47% of individuals that have high deductible health plans.² It’s both sad and embarrassing, that in our research, consumers say their health insurance is harder to understand than their taxes or their credit score. At the same time, more than half of people don’t feel like their insurance company is on their side. 

We’re tackling this problem by giving people a simple way to know where they stand when it comes to healthcare spending. Users can now take a picture of their insurance card, and for all the major carriers, they can view the progress they've made toward their deductible on Solv and uncover the discounts and free stuff they didn’t even know they had access to. We provide this real time tracking of user’s health insurance, along with a customized tutorial about their plan to break down the confusing insurance language point by point. Oh, and you card is digitized and readily available in the Solv app, whenever you need it (my most frequent, non-healthcare use case is filling out school forms–again–for my kids!). 

This is just the beginning of our mission to bring simplicity and transparency to insurance. Everything on your phone, within a few taps on your app.  

If you’re a reporter interested in learning more about Solv, email [email protected].