Schedule School & Sports Physicals Near Me in Lake View, AL

I had been sick since Friday 11/29. Early 11/30, I awoke & logged into the site to make an appt. Dr. Merkle & AJ were patient, took the time to explain things to me, and it was just an overall nice experience; chair side manner for both was a grand slam!!

Staff was pleasant and professional. Scheduling was fine and e-paperwork was easy. Our only issue was with check-in upon arrival. Scheduled appt ahead of time, arrived at our appointment time, checked in with front desk and paid co-pay, told we would be called back shortly. Received confirmation of check-in 50 min after appointment time. It’s not an unbearable time to wait but in the moment with a child burning in fever and weak, it felt like an eternity especially seeing later arrivals called back. I do understand some cases are more urgent than others. Staff addressed my concern and called us back within 20 minutes of bringing it to their attention. Front desk receptionist said it was an issue with moving our appointment from one screen to another. We were treated with care and were well on our way within 30 minutes of being called back. Total time 2 hours. Not too bad. Just make sure you receive a text confirmation that you’ve been checked-in.

Check_in is a little complicated. Staff helped with all questions. Staff was very friendly. Doctor was a great help. I appreciate their help. It’s not first time Ive used this group .

Excellent service provided.  Check-in was speedy and interactions with the medical staff was professional and caring.  After I left, I drove straight to pharmacy where my prescription was there waiting on me.

Scheduling online was easy (and really a good way to go as they were really busy on a Sunday with a bug going around our area). Staff had a good attitude and handled some frustrated customers very well. Received medications and treatment quickly and have been getting better. I would recommend using their services.

I booked appointment on Saturday after closing.  Appointment time given was 8:10 Sunday morning.  I arrived at approximately 8:03, checked in at window, and called within 10 minutes. I was diagnosed and out somewhere around 8:35 - 8:40.  THANK YOU STAFF for making my visit less tiring by being so timely, due to the online scheduling.  LOVED IT 😍

I did the online scheduling and walked in too my appointment like they was ready for me..got in Dr already remember me and got me right in and right out

I was very surprised with my experience here. My appointment was made very quickly. I was seen in a very short period of time. My test results came back in a very timely manner. I was able to speak with a doctor soon after and was taking care of. I was very satisfied with the experience I had here. I definitely recommend using them for any issues you have or any questions you may have.