Professional Ear Wax Removal
in Benicia, CA

It was great. Friendly, and knowledgeable provider.

I wanted to have an insect bite looked at to make sure it wasn’t infected. But I didn’t want to deal with an emergency room visit. StatMed was close and I thought it would be a good opportunity to try them out. The receptionist was friendly and helpful. The nurse took some preliminary readings and asked questions about medical history and known allergies. She was also friendly and competent. The doctor was quite friendly and explained everything throughout the examination.  I was very pleased with the experience. Friendly, competent, clean and close by. And they have an in house pharmacy for common medicines - a very nice bonus.

Doctor and staff are nice and care about my daughter.

I went in for a Covid test my original appointment was at 6:30 they were able to take me early at 2:15 Staff was very friendly and polite

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.

Second time here, service is excellent and I’ll be back again!

Melanie went out of her way to accommodate my husband and me when we came in to get Covid tests. Due to our unforeseen scheduling error, we didn't have an appointment at that time, but she said we could wait in case she could fit us in between patients, even though they were fully booked. She was able to complete our tests quickly and courteously. We were extremely pleased with the care we received. Thanks, Melanie!

clean and nicely decorated. the staff is super friendly and helpful. i honestly wouldn’t go anywhere else