Professional Ear Wax Removal
in Eastvale, CA

From the moment we stepped in to the moment we walked out, it was a pleasant visit. The girl who took my daughter’s vitals was very nice, very attentive, and the Dr was a sweetheart!!!! Totally recommend!!! The man at the front desk was so nice to pause a movie to give my daughter the title so we could continue it at home. The girl at the front desk nicely explained how the ticket validation went in order for them to be successful. Zero complaints!!!

Was treated with respect and a smile friendly help paperwork and rather quick to be seen by the doctor and was taken care of just wonderfully. Medication was wired to Pharmacy and picked up and a few minutes and I was all good to go very good experience!

Appointment could not have gone any better. Great service and in and out in under 15 minutes with a prescription called into my local pharmacy.

Took my daughter this afternoon to get her ears checked for a possible infection from her earrings. The front desk staff were super friendly , the gentleman that saw us before the doctor was as well. The doctor was awesome. My daughter was super nervous and she made her feel at ease. Even asked her questions about her stuffed animals she had which just showed she cared and wanted to make her feel relaxed! Experience couldn’t have been better!!

Everyone is super nice and I would definitely come back!

I hesitate on saying what a great experience it was beening treated at Carbon Health Urgent Care. I'd like to keep it as my secret. Clean, great staff and over all great vibe. Scheduling - easy, Check-in respectful and friendly, Staff amazing!

So amazing these caring souls that work here! I came in last minute with my daughter and in the kerfuffle of illness and getting her there on time we forgot her ID. The appointment I had originally was at 6:30 and they close at 7. We didn’t get back there with the ID until 6:50. The angel at the front desk called me to see if I was still coming! They helped us thoroughly, thoughtfully and with incredible kindness. Thank you immensely.

Ease of scheduling, checking was ease , right from the front desk team to the doctor were professional in nature .

Made my appointment same day and everything from check in to my departure was great! The team at the Cypress location is always pleasant, efficient and friendly I highly recommend them!! Thank you!

The PA was very thorough. Offered a lot of solutions to alleviate pain

I was a walk-in. There was quite a few people ahead of me. Considering that the time flew by relatively quickly. The staff was very friendly and helpful. The Dr friendly, thoughtful and professional. I hope I don't have to return for any reason, but it's nice to know this Dr and staff will be there.

I walked in to urgent care and didn’t have a long wait. Check-in was a breeze. The staff was friendly and informative. The doctor was knowledgeable and had a great bedside manner.   I highly recommend this urgent care.

Clinic did not have catheters, I was referred to ER, very disappointed

Well what can I say? I almost thought " this is a joke right/they're just testing me". The MA (?) asked me if I knew how much I weighed becuz she didn't wt me. My BP was elevated but she told me it was good. My nose was running but the Nurse Practitioner who was treating me said "sorry but I don't have any tissue" to give you. After "testing me for the flu, they cleared me " & sent me away to pick up some pills (gel tabs) at the pharmacy. Total time the NP spent with me...7 mins max. But when I got my discharge papers it said she spent 20 minutes with me! Oh yeah I had to ASK for discharge papers/instructions!!! Since I felt no relief from the pill , less than 24 hrs later I went to another urgent care. I was diagnosed with acute upper respiratory infection, acute rhinitis & acute cough. They gave me 4 prescriptions and within 24 hrs I was feeling 100% better. So idk.... maybe they were having a bad day or I was dealing with new staff members. At this point NO I would NOT recommend them.

Excellent 5 stars in all categories  I was extremely satisfied with the care I received

I though my son had cold sore, and I wanted Someone to take a look, I thought it was not urgent! But a called anyway to see and they just said not to worry and come on in and have them take a look, it was really fast and easy. As soon as we got there we waited like 10 seconds before they called us,

I was able to get a Telehealth appointment the same day from the awesome front desk scheduling ladies (thank you) and the doctor was able to update my my referrals right away. The front desk people immediately sent my referrals to be processed. I would recommend this office to anyone who wants high quality, immediate service!

I like the way staff is and very helpful and P A also very helpful