Professional Ear Wax Removal
in Lafayette, CA

My son who is autistic barely tells his symptoms.  I was able to make an appointment with ease using the App and got an appointment for the same day I needed it.  Dr Fung was very nice and understood my son's condition.   We waited almost nothing.  I highly recommend this place.

Booked a 4:00 appointment but waited 50 minutes. Everyone was very nice. But, the bathroom had a bunch of red residue from tape or something else all over

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

I made an appointment this morning and it was easy and the staff and provider was so nice and no waiting.  Very comfortable.

I was able to get a same day appointment and had no wait when I arrived. I received very thorough treatment from the medical assistant and the doctor who saw and diagnosed my symptoms. They gave me clear instructions and prescriptions. I’m so glad this Urgent Care is in our Sonoma community. They bring immediate professional medical care, covered by our insurance to our town.

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

Second time here, service is excellent and I’ll be back again!

Melanie went out of her way to accommodate my husband and me when we came in to get Covid tests. Due to our unforeseen scheduling error, we didn't have an appointment at that time, but she said we could wait in case she could fit us in between patients, even though they were fully booked. She was able to complete our tests quickly and courteously. We were extremely pleased with the care we received. Thanks, Melanie!

clean and nicely decorated. the staff is super friendly and helpful. i honestly wouldn’t go anywhere else