Professional Ear Wax Removal
in Laguna Hills, CA

Clinic did not have catheters, I was referred to ER, very disappointed

Would like to have received discharge instructions. So I knew what was recommended no one came back to my room and I waited also 20 min but another patient was guided to my room

I had a cold that wasn't getting any better. So I looked up Urgent Care centers in my medical app and up pops Carbon Health. Living right in the area was so convenient. I made an online appointment instead of walking in. And everything was perfect! I was taken care of, received prescriptions to pickup. They are so caring and professional there. I recommend to go to Carbon Health at Eastvale Merge. Should I ever need the service again, this is my place of choice. Thanks Carbon Health! I feel so much better today!

The PA was very thorough. Offered a lot of solutions to alleviate pain

Matthew is AMAZING!!!! LANI city medical ALL around is a 10 out of 10

Well what can I say? I almost thought " this is a joke right/they're just testing me". The MA (?) asked me if I knew how much I weighed becuz she didn't wt me. My BP was elevated but she told me it was good. My nose was running but the Nurse Practitioner who was treating me said "sorry but I don't have any tissue" to give you. After "testing me for the flu, they cleared me " & sent me away to pick up some pills (gel tabs) at the pharmacy. Total time the NP spent with me...7 mins max. But when I got my discharge papers it said she spent 20 minutes with me! Oh yeah I had to ASK for discharge papers/instructions!!! Since I felt no relief from the pill , less than 24 hrs later I went to another urgent care. I was diagnosed with acute upper respiratory infection, acute rhinitis & acute cough. They gave me 4 prescriptions and within 24 hrs I was feeling 100% better. So idk.... maybe they were having a bad day or I was dealing with new staff members. At this point NO I would NOT recommend them.

From the moment we stepped in to the moment we walked out, it was a pleasant visit. The girl who took my daughter’s vitals was very nice, very attentive, and the Dr was a sweetheart!!!! Totally recommend!!! The man at the front desk was so nice to pause a movie to give my daughter the title so we could continue it at home. The girl at the front desk nicely explained how the ticket validation went in order for them to be successful. Zero complaints!!!

Both the doctor and the nurse I saw were great, I feel like I was very well taken care of and heard, they alleviated my concerns, informed me clearly, and gave me a clear plan of action. I wish that doctor could be my primary care physician actually. It was awesome!

So I’m like 100% sure I have either the flu or Covid. I came in here only because I have an infant my older boys I’ve had Covid in the flu. My baby is only one and a half so I didn’t want to get swabbed for Covid and the flu the PA who was working I believe his name was Jeremy obviously did not want to do any testing again. I have an infant. I don’t feel like sitting in an urgent care for 12+ hours nor do I feel like having my infant hospitalized due to Covid and or the flu so I had to walk my ass back to the Carbon health to tell them I wanted to get swabbed for Covid and the flu. It’s a little bit annoying that I come out of my way and pay for a visit when I don’t get anything done all he tested me for was strep and I knew I didn’t have strep. He did not listen to any of my concerns and or symptoms He sat there and said that everything seems to be revolving around my throat hurting, which was not the case I never once said that the nurse Lulu was amazing. She helped me and she also did my swab test.

Got seen so quick! Normally ive had to wait over 2+ hours at accelerated urgent care on clinton keith even with an appointment. Carbon health will now be my go to for urgent care!  All staff were friendly. The man who took my vitals was nice, the receptionist, and so was the female doctor she was amazing and the appointment didnt feel rushed at all, she took her time with me.

The staff amazing love this place dr are great

I was a walk-in. There was quite a few people ahead of me. Considering that the time flew by relatively quickly. The staff was very friendly and helpful. The Dr friendly, thoughtful and professional. I hope I don't have to return for any reason, but it's nice to know this Dr and staff will be there.

My Primary Dr. had no available appointments and told me to go to an Urgent Care. I selected Inland Urgent Care, and when I walked in I was greeted by a friendly staff! The nurse was so helpful and the Dr. was amazing! He listened and really took his time and answered all of my questions and concerns! I am confident I am on the mend!! Happy I chose Inland Urgent Care!

Everyone in the office was so kind and very professional

I was able to get a Telehealth appointment the same day from the awesome front desk scheduling ladies (thank you) and the doctor was able to update my my referrals right away. The front desk people immediately sent my referrals to be processed. I would recommend this office to anyone who wants high quality, immediate service!

Was treated with respect and a smile friendly help paperwork and rather quick to be seen by the doctor and was taken care of just wonderfully. Medication was wired to Pharmacy and picked up and a few minutes and I was all good to go very good experience!

Excellent 5 stars in all categories  I was extremely satisfied with the care I received

Everyone was wonderful! Excellent customer service!!! Dr. Mishal was AMAZING!!!!!!!

I thought the office was clean and well staffed. The online check-in is easy to follow. The wait time was reasonable, considering the number of people there. I thought the PA I saw was very good. The only problem was that the staff never sent the prescription to my pharmacy and since it was over the holidays, everything was closed at their office so I could not ask them to resend it. I was not able to start the prescription right away, which was disappointing.

Pain from Sciatica had become unbearable. I wasn't able to schedule an appointment with my doctor, but I went online to Carbon Health's website and had no trouble booking an appointment. I was seen on time, the facility was clean & comfortable, the check-in process was hassle free, and the young lady at the front desk was polite and professional. Dr. Upton was a tremendous help to me. In addition to being able to prescribe the right medication for my condition, she advised me regarding lifestyle changes that might be beneficial. Above all - SHE LISTENED to me! I would certainly recommend this location to my friends and neighbors.