Annual Physical Exam
in Norco, CA

Clinic did not have catheters, I was referred to ER, very disappointed

Well what can I say? I almost thought " this is a joke right/they're just testing me". The MA (?) asked me if I knew how much I weighed becuz she didn't wt me. My BP was elevated but she told me it was good. My nose was running but the Nurse Practitioner who was treating me said "sorry but I don't have any tissue" to give you. After "testing me for the flu, they cleared me " & sent me away to pick up some pills (gel tabs) at the pharmacy. Total time the NP spent with me...7 mins max. But when I got my discharge papers it said she spent 20 minutes with me! Oh yeah I had to ASK for discharge papers/instructions!!! Since I felt no relief from the pill , less than 24 hrs later I went to another urgent care. I was diagnosed with acute upper respiratory infection, acute rhinitis & acute cough. They gave me 4 prescriptions and within 24 hrs I was feeling 100% better. So idk.... maybe they were having a bad day or I was dealing with new staff members. At this point NO I would NOT recommend them.

So I’m like 100% sure I have either the flu or Covid. I came in here only because I have an infant my older boys I’ve had Covid in the flu. My baby is only one and a half so I didn’t want to get swabbed for Covid and the flu the PA who was working I believe his name was Jeremy obviously did not want to do any testing again. I have an infant. I don’t feel like sitting in an urgent care for 12+ hours nor do I feel like having my infant hospitalized due to Covid and or the flu so I had to walk my ass back to the Carbon health to tell them I wanted to get swabbed for Covid and the flu. It’s a little bit annoying that I come out of my way and pay for a visit when I don’t get anything done all he tested me for was strep and I knew I didn’t have strep. He did not listen to any of my concerns and or symptoms He sat there and said that everything seems to be revolving around my throat hurting, which was not the case I never once said that the nurse Lulu was amazing. She helped me and she also did my swab test.

Best place to get your medical needs taken care of ! Staff was all heart and the doctor was very informative and knowledgeable! Dominique was a breath of fresh air very cool!

Excellent 5 stars in all categories  I was extremely satisfied with the care I received

Was treated with respect and a smile friendly help paperwork and rather quick to be seen by the doctor and was taken care of just wonderfully. Medication was wired to Pharmacy and picked up and a few minutes and I was all good to go very good experience!

Would like to have received discharge instructions. So I knew what was recommended no one came back to my room and I waited also 20 min but another patient was guided to my room

I was able to get a Telehealth appointment the same day from the awesome front desk scheduling ladies (thank you) and the doctor was able to update my my referrals right away. The front desk people immediately sent my referrals to be processed. I would recommend this office to anyone who wants high quality, immediate service!

I was a walk-in. There was quite a few people ahead of me. Considering that the time flew by relatively quickly. The staff was very friendly and helpful. The Dr friendly, thoughtful and professional. I hope I don't have to return for any reason, but it's nice to know this Dr and staff will be there.

I like the way staff is and very helpful and P A also very helpful

Made my appointment same day and everything from check in to my departure was great! The team at the Cypress location is always pleasant, efficient and friendly I highly recommend them!! Thank you!

I hesitate on saying what a great experience it was beening treated at Carbon Health Urgent Care. I'd like to keep it as my secret. Clean, great staff and over all great vibe. Scheduling - easy, Check-in respectful and friendly, Staff amazing!

The PA was very thorough. Offered a lot of solutions to alleviate pain

Everyone was wonderful! Excellent customer service!!! Dr. Mishal was AMAZING!!!!!!!

I am mortified that Dr did not do anything to me. He just looked at it and said I had cellulitis. My leg is on fire. It’s huge it hurts. It’s painful and he didn’t wanna pop it and gave me some anabiotic and that’s it. I’ve been laying in bed ever since so no I’m not fine He didn’t even touch it. It’s it’s so painful and it looks so infected.

I have come to this clinic multiple times and they have always treated me with respect. I always hear people saying that they don’t have a good attitude. But if I’m having a real urgent matter the last thing I’m worried but is the tone of someone’s voice. Plus they’ll for sure have you in within 2 hours or less and i don’t know about you but that huge plus for me. So in simple terms if you want fast, good doctors, and simple check-in without the fake over excited workers then come here.