Pediatric urgent care near me in Walnut Creek, CA

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.

Had been coughing for a week and from experience knew I had an infection.  Went to urgent care as a walk in and was seen right away.  Very thorough exam.  Ended up with pneumonia and started antibiotics.  Was advised to follow up when I return to the East coast.

I did not have an appointment but I wait a few minutes and they got me in. Everyone was pleasant and professional. All had Good sense of humors which always helps. I will not hesitate to visit them again.

I went in for a Covid test my original appointment was at 6:30 they were able to take me early at 2:15 Staff was very friendly and polite

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.

Second time here, service is excellent and I’ll be back again!

Melanie went out of her way to accommodate my husband and me when we came in to get Covid tests. Due to our unforeseen scheduling error, we didn't have an appointment at that time, but she said we could wait in case she could fit us in between patients, even though they were fully booked. She was able to complete our tests quickly and courteously. We were extremely pleased with the care we received. Thanks, Melanie!

clean and nicely decorated. the staff is super friendly and helpful. i honestly wouldn’t go anywhere else

Very good . I came here several times for my children, the nurse and doctor are professional and explained everything to me so that I don’t worry my children