Optum Urgent Care

4.52(60,709)

Optum Urgent Care is one of the best urgent care providers in the United States. With 22 locations across 18 cities in 2 states, Optum Urgent Care strives to provide the best urgent care to its patients.

Number of locations: 22 across 18 cities in 2 states

Website: optum.com

Optum Urgent Care Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Optum Urgent Care. Providers cannot add, change or remove reviews published on Solv
Jan 03, 2022 · Cherry Hill, NJ
Didn’t use on line booking, but staff friendly, room clean, wait time long due to covid testing
Jan 02, 2022 · , NJ
Went for a covid test so the wait was understandably longgggg! However, the staff was amazing! Especially under these circumstances and on New Years Day!!
Dec 24, 2021 · Mount Ephraim, NJ
Was so fortunate to get in today for the rapid covid test to ease my mind thank you. So happy it was negative! Merry Christmas
Dec 24, 2021 · Hazlet, NJ
I went to the facility for a cold and had to wait over 4 hours so to the amount of people being COVID tested . You should have this section off in 2 different categories at check in . People who are coming in sick should not have to wait hours to be seen. I understand the situation but some sort of separation should take place . Thanks you
Dec 24, 2021 · Vineland, NJ
Long wait for pcr for travel 3 1/2 hours. Seems excessive to complete 25 covid tests. I was number 25 in waiting.
Dec 24, 2021 · Vineland, NJ
Long wait for pcr for travel 3 1/2 hours. Seems excessive to complete 25 covid tests. I was number 25 in waiting.
Dec 22, 2021 · Cherry Hill, NJ
Staff was great. They were very busy and the sign in situation could have been more clear. The wait was outrageous, 3 hours for a Rapid Covid test. Not sure why it took that long to get thru 18 patients. I would recommend it because the staff was friendly despite being very busy and being possibly exposed to people who test positive for the virus. I recommend it because it’s one of the few places accepting walk ins. But the wait time needs to be improved.
Dec 20, 2021 · Hazlet, NJ
Went for COVID test Check in was easy
Dec 19, 2021 · Mount Ephraim, NJ
I went for a rapid Covid test was told probably an hour wait and instead I was there for 3 hours! The test was performed and told would be at least 15-20 before a doctor wound inform me of tge results and evaluate me - it was 50 mins! It would have been nice if they inform you while there so you are aware.
Dec 19, 2021 · , NJ
Best place to get care. Love that they do covid rapid tests. The staff is always very friendly. My insurance took care of it. Wait time was an hour past what I was told. Walk in appointment
Dec 16, 2021 · Vineland, NJ
I appreciate Jenny and Kevin for taking the time to fit my kids in the schedule to have them seen by a doctor. They were both patient and understanding. I really appreciate you guys.
Dec 14, 2021 · Cherry Hill, NJ
This riverside urgent care is one of my favorites! The staff was amazing and so nice!! I would definitely recommend my friends to this urgent care
Dec 14, 2021 · Hazlet, NJ
I highly recommend this place to go when not feeling well or Covid testing needs to be done. The staff of doctors, nurses and even the receptionist are so kind and polite. The first time I came I had recently lost my daughter and her husband to Covid, so I came to get Covid tested and also because I was feeling terrible with a sinus infection and unexplained dizziness. Their compassion was overwhelming. I was diagnosed with a sinus infection and vertigo, the doctor took her time to examine me and also explained how stress could add to the vertigo. Would I recommend this facility, I sure would ! The wait time was less than 15 minutes, I did not feel rushed at all and all attention was on me. So yes yes yes, if you can’t be seen by your primary care doctor, this is the place to go.
Dec 13, 2021 · Runnemede, NJ
Went for COVID test. Registration was unable to give even the slightest idea of the time for our wait. Seems odd that after all this time you cannot give even a rough estimate of wait time. Once inside the Tech couldn’t have been sweeter, kinder or had a better “bedside” manner. The Doctor was caring and informative and even though our tests were negative he gave us advice on further testing, follow up and cautions to follow.
Nov 28, 2021 · , NJ
Took me right away for pcr test.
Nov 28, 2021 · Mount Ephraim, NJ
Everyone was pleasant and helpful. I got checked in, and needed a little help doing the computer. Everyone was king from the check in people to the people who actually did my test. I would definitely recommend to others.
Nov 27, 2021 · Hazlet, NJ
The place is clean and staff are courteous and friendly. Wait time is normal and test was fine in a quick manner. Rapid COVID 19 test result was provided quickly. I would recommend this care place to people.
Nov 26, 2021 · Mount Ephraim, NJ
I'm from out of town and decided to do a faceplant on my morning run - Thanksgiving, of all days! I needed sutures for a chin laceration, so I went over to Riverside, expecting a long wait. Check in was very efficient, and I only had a short wait in the waiting room. The provider was very efficient, knowledgeable and soothing - my daughter, who is a nurse practitioner, was with me, and was very impressed with his demeanor and expertise. As a health care professional myself, I was pleased with the level of cleanliness and infection control measures. I would definitely recommend this Urgent Care facility.
Nov 25, 2021 · Hazlet, NJ
I went twice for a PCR test and a rapid Covid test to have before I went back to school when there was a Covid outbreak and before Thanksgiving day to keep my family safe since I only have one vaccination so far. I walked in both times and the wait time was 15 minutes to an hour which was amazing as a walk-in. Both times they came out with the rapid test within 15 to 20 minutes and my PCR test came back in less than 48 hours. All the staff is extremely friendly and answer to my questions as professional and well as possible. I highly recommend this place compared to other ones that my friends and family have told me about! Thank you to all the staff and the corporation running the place as well as possible!
Nov 25, 2021 · Runnemede, NJ
This was my first time using this urgent care and I have no complaints. I only waited about 20 minutes or so, and everyone was very nice and kind.

Find a Optum Urgent Care Location

5.0(2 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I have to say a HUGE thank you to the staff at this location. During this crazy time of Covid-19, they were cheerful, thorough, and just downright pleasant. From the front office staff, the nurse, and the Nurse Practitioner, I have the utmost respect, and am grateful for you. I was presenting with some respiratory concerns, and they made me feel safe, and gave me a sound mind. Thank you again.
4.87(6.8k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.82(9.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was greeted by two lovely ladies as soon as I walked in, very pleasant and only waited ten minutes to be seen. P.A. Patel was kind, thoughtful, and caring. I feel better already after his treatment plan!
4.78(5.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Had stubbed toe. Max the radiologist was friendly and informative and the doctor was terrific!
4.8(3.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Great all around pediatric care! Easy booking, short wait time, friendly check-in assistance and nice and knowledgeable provider helped my little guy with his flu diagnosis. Thank you!
4.76(4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Wonderful The front desk overworked but still excellent in everway.
4.73(8.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great
4.64(1.9k reviews)
Nice receptionist and a very nice doctor!
4.61(5.5k reviews)
My first time in this facility and the staff was very welcoming. The NP was incredibly caring and helpful.
4.55(7.6k reviews)
Finally able to get out of bed to there and didn't have to wait long to be seen and taken care of.
2.33(3 reviews)
5.0(2 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

5.0(1 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

5.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.52(406 reviews)
Very competent staff . Answered all my questions without hesitation. Will definitely return on my next trip from Canada
4.68(8k reviews)
Quick and easy and got me on the right meds scheduling was easy. Went early but didn’t wait long.  Friendly staff and medicine was ready in an hour for pickup
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Services

A list of common services offered at Optum Urgent Care locations. For a complete list of available services and more details, visit a Clinic’s individual page.

Labs and Tests

Optometry

  • Vision Test

Primary Care

General Urgent Care

  • Wound Care
  • Base Office Visit
  • Splinting And Casting
  • Foreign Body Removal
  • Ear Wax Removal
  • Cyst Treatment
  • Breathing Treatments
  • Abscess Treatment
  • Burn Treatment
  • Sinus Infection Treatment
  • Asthma Treatment
  • Iv Hydration
  • Laceration Repair (Stitches)

Dermatology

  • Eczema Treatment
  • Skin Infections
  • Rash Consultation
  • Nail Problems
  • Skin Growths

Physical Exams

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

EKG

  • Ekg

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Optum Urgent Care. For more details, visit a clinic's individual page

Base office visit

Self-pay: $115

X-ray (chest)

Self-pay: $60

Rapid COVID-19 antigen test

Self-pay: $189

Camp physical

Self-pay: $30-$115

X-ray (arms, hands, legs, or feet)

Self-pay: $60

COVID-19 PCR test

Self-pay: $129

Flu shot

Self-pay: $50

School physicals

Self-pay: $30-$115

Laceration repair (stitches)

Self-pay: $110

Sports physicals

Self-pay: $30-$115

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Optum Urgent Care

Optum Urgent Care, part of the Optum division of UnitedHealth Group, operates a network of urgent care centers in New Jersey and Connecticut formerly operating under the name Riverside Urgent Care. Additionly, Optum owns and operates the MedExpress brand of urgent care centers with more than 200 locations nationally.

Headquarters

Secaucus, NJ

Total locations

22(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Timeliness

3.4

Bedside manner

2.9

Recent Patient Review

"Didn’t use on line booking, but staff friendly, room clean, wait time long due to covid testing"
See all ratings and reviews

Frequently asked questions

  • When are Optum Urgent Care locations open?

    The hours of operation at each Optum Urgent Care location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Optum Urgent Care visit cost?

    The cost of your Optum Urgent Care visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Optum Urgent Care accept?

    Optum Urgent Care accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Optum Urgent Care location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Optum Urgent Care locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Optum Urgent Care visit will vary based on the actual services you receive

  • Does Optum Urgent Care treat patients of all ages?

    Healthcare providers at Optum Urgent Care locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Optum Urgent Care offer?

    Optum Urgent Care locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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