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Professional Ear Wax Removal
in Broad Brook, CT

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3.0(26 reviews)
Often we only rate something after a bad experience, but if it was good we just say "oh they did what they were suppose to" - Well they took great care of me when i was over there, beside my own 2 star attitude the facility itself performed great. thank you
1.3(10 reviews)
Long waits,staff has attitude,doctors had no people skills,makes me wonder why they work there and not in a real healthcare setting.hmmm
4.71(92 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

2.33(3 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Very professional, very clean, and I don't feel rushed. I feel like they listen to me and take their time with the diagnosis! Very kind from the front desk to the Doctor and Nurse Practitioner! If the waiting room is full and I ask how long a wait, they tell me it will be how ever long. Then I know what time frame I am dealing with and I don't mind. One Sat. morning was full and I ran an errand and came back, they called my name!! I prefer going here than to my primary care physician, which I never get to see anyway!
2.33(3 reviews)
I've had to visit urgent care for various ailments, and every time, I have received compassionate care. They take patients' safety seriously - as an immunocompromised patient, I've always felt secure about the cleanliness of the facility and the sanitary protocols are followed by staff well. Hopefully that won't change now that they've teamed up with UMass; UMass hospitals are a horror show, esp. Memorial in Worc. BIG MRSA problem there but they hide it from the patients!
2.88(8 reviews)
3.0(2 reviews)
The wait time was a bit long, but I did arrive at a very busy time in the afternoon. (I had to return today so I arrived at 7:15am and was seen immediately!) ALL OF THE PEOPLE WHO WORKED THERE WERE AS NICE AS COULD BE!!! The front desk people were swamped, but still managed to be completely organized and very competent at a stressful time of the day. The technicians who took care of me each day were AWESOME, super nice, friendly, cheerful and smart who both displayed the type of bedside manner we all hope to receive wherever we go. I would absolutely return and would encourage others to go to that particular office as well!
1.0(1 reviews)
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