Professional Ear Wax Removal
in Hamden, CT

My department came here for the rapid test. The covid test wasn't pleasant but the staff was fantastic.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Each and every staff person was very friendly and professional. It was a positive experience

I made a same day appointment and was  seen right on time. The office was very clean. The staff was warm and welcoming. The nurse was incredibly gentle with my young child. The doctor listened to all of my concerns and gave great feedback. I would highly recommend. This is the Urgent Care I plan on using for now on.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Book on line process requires getting out your wallet to take photos of your Insurance card and your ID, front and back… That’s annoying also required every visit..

I feel welcome, and it was very comfortable

I was treated very nicely but condition did not improve after trying what was suggested so ended up at hospital Tuesday PM. I was treated at Peconic Bay Hospital and if you want to see what was really wrong you can look at my records there. I don't know how to rate quality of care at your place?

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

Fast/ efficient/ clean establishment and great care and customer service from the team of ladies.

The staff was friendly, thorough and helpful. I would definitely recommend this location.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Walked in after work and I didn't have to wait long at all.

Staff is courteous and caring.

Very knowledgeable PA attentive and shared lots of info. Got new insights into my condition