Professional Ear Wax Removal
in Monroe, CT

The services was very professional even thought they were texting for Covid19

I booked and was seen the same morning. The checkin process was extremely easy and we seen with in mins of arrival.

Dr Wilcox and the staff were very nice and helpful. 10/10

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

My first visit to this facility, excellent service, highly recommend.

Dr was awesome. Staff very nice as well. Super busy

The staff was great and the doctor was very nice and really listened to what I had to say. Deffinelty will continue to go back there when I need to

Everything about my appointment was easy and quick. I had an issue and was not able to be seen by my PCP until the following week. Fortunately I was able to walk in without an appointment here. Staff is friendly, kind, and very professional, and helped me figure out and resolve the issue. I would definitely recommend this provider.

Do not honor scheduling time Took walk in before me even though I was there at my appointment time

front desk was ok. a little stressed nurse technician was excellent. nice personality

The staff was very courteous, friendly, and very attentive!

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

Book on line process requires getting out your wallet to take photos of your Insurance card and your ID, front and back… That’s annoying also required every visit..