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Professional Ear Wax Removal
in Monroe, CT

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9 instant-book locations

4.18(28 reviews)
Staff is very helpful and caring Dbt
I do like the way they do it, is easier then another places.
4.64(1.7k reviews)
The nurse and front desk lady were nice but when the doctor came in to tell me my results the door was open for everyone to hear and when I asked if I would be getting a paper copy for work I was told and I quote “honey it’s 2024 we don’t do paper, you’re gonna get everything sent to the pharmacy” then he proceeded to just leave the room like it wasn’t serious.
4.8(9.6k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

The tech or nurse that took the throat culture took the sample in a very rushed and quick manner and I question whether the result is accurate. The last time I took my other child there I had the same person and the result was negative but when I went to another Dr it was positive less than 24 hours later. I know results can change but I wish that person would be more thorough and take their time.
4.84(4.5k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Needed testing done and the doctor was very nice. Office was very clean and doctor was also very efficient and on top of things.
4.84(4.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Great service from staff to physician. It's why I keep coming back!!! Good Work People!!!
3.79(19 reviews)
The entire staff was friendly, especially the receptionist. She made my experience move smoothly by explaining the process/next steps before I was taken to the exam room. She is an excellent team player!
5.0(2 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.64(1.9k reviews)
Nice receptionist and a very nice doctor!
4.48(1.3k reviews)
The online registration was confusing. The appointment time given leads you to believe that you have an appointment. Other than that the staff was very friendly and efficient. Very clean facility!!
4.8(203 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

They are so efficient and accommodating. Love the people.
4.77(4.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Excellent care!!  The nurse and Dr Ortiz were very friendly and knowledgeable. Bedside manner was terrific. I would highly recommend Dr Ortiz
1.0(1 reviews)
COVID Test, nasal swab, not at all painful, a tad annoying - close your eyes. Results in 3-5 days. Tech had a "good touch".
2.25(4 reviews)
Last week I lacerated my right thumb to the point where it could not even be stitched there was nothing left to connect it so they use surgical foam referred me to a Orthopedic specialist. It's been almost a week and I still cannot get a specialist yet this Clinic had me come back to follow up and not only checked my wound but even rebandaged it again. Not only was their bedside manner the best I have ever in all my years experience with walk-in clinics when I called back yesterday they remembered who I was just by my injury. They even said to me if I still have a problem finding an orthopedic specialist to come back in 5 days again. Dr. Williams was an angel absolutely fantastic let me talk never rushed me once didn't try to get rid of me fast like many clinics do and they worked with me. I wish my own primary group was as good as them. I wish they could be my primary. The nurse again I can't remember her name but it sounded like Sarita it's probably wrong but if you're reading this you know Who You Are and even the wonderful lady who checked me in an answered my calls when I tried to schedule the appointment online and I was having a problem I had to call twice never once did she get upset or annoyed she was so pleasant and helpful and sweet I wish I remembered her name. I will always go to them first before my primary and if they think it's a primary doctor I need to go to or somewhere else I will do whatever they say and I don't say those things lightly because I've had my own primary group tell me I was fine when I actually had pneumonia and almost died because they didn't want to give me the time or day to let me talk and let them know I know my body. These wonderful people are working in the front lines helping us and I don't think they get recognized enough especially through this scary time. So again all of you great wonderful Souls at Urgent Care I sincerely with all my heart thank you for helping me and to continue help me. I wish I can give you a hundred Stars if they allowed it. Stay safe and see you in 5 days for another recheck on my wound. Sincerely, Diane Martin
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